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- Tasks: Lead ServiceNow implementations and guide teams to deliver exceptional customer value.
- Company: Join a forward-thinking tech company with a focus on innovation and collaboration.
- Benefits: Enjoy competitive salary, flexible working, and unique perks like sports memberships and art schemes.
- Why this job: Make a real impact by shaping ServiceNow solutions and mentoring future tech leaders.
- Qualifications: 7+ years in tech design, with strong ServiceNow implementation experience required.
- Other info: Great career growth opportunities and ongoing professional development await you.
The predicted salary is between 36000 - 60000 £ per year.
About the role: The ServiceNow Architect will oversee the technical implementation of ServiceNow for Fusion customers. As part of the Fusion professional Service team, they will be expected to act as the subject matter expert within Fusion and develop the skills of other Fusion employees. They will also assist in the development of standard services offering that Fusion will sell in the market. This is a permanent role.
Main Duties & Responsibilities:
- ServiceNow Implementation: Manage the implementation of ServiceNow implementations to deliver outcomes and value to customers. Understand customer requirements and translate these into ServiceNow design to deliver outcomes and value for the customer. Provide ServiceNow best practice implementation guidance for the customer and Fusion delivery team. Own the technical design for the implementation of the ServiceNow platform based on ServiceNow and industry best practice.
- Technical Leadership: Coach and develop more junior Fusion employees in ServiceNow technology and best practices. Develop Fusion standard methodologies and approach to ServiceNow implementation based on Fusion service methodologies. Maintain certification in ServiceNow products in ITSM and related products.
Experience:
- Minimum of 7 years of experience in technology design and implementation with at least 4-5 years of direct ServiceNow implementation experience as a consultant.
- Proven track record of successfully directing the implementation of significant ServiceNow projects in ITSM.
- Demonstrated experience with Agile/Scrum methodologies.
- Experience in industries relevant to Fusion such as telecoms, retail, utilities etc.
- Knowledge of specific industry regulations or compliance standards (e.g., ISO 27007, SOC 2, HIPAA, PCI DSS) relevant to MSP operations.
- Experience with APIs, web services, and integration tools to connect ServiceNow with other enterprise systems.
Skills:
- Technical: Strong implementation knowledge of ServiceNow platform and products. Deep understanding of modern IT infrastructure, cloud computing (e.g., AWS, Azure, GCP), network architecture, cybersecurity, data management, and common enterprise applications. Strong coding skills in Java, Javascript and other related languages.
- Inter-personal Skills: Excellent communication skills, both written and verbal, with the ability to articulate complex technical concepts to non-technical audiences and stakeholders at all levels. Ability to work in a team both in a leadership position and as a member. Strong leadership abilities and the capacity to mentor and guide development team members. Problem-solving skills and the ability to think critically and strategically. Ability to work on your own and collaboratively in a fast-paced environment.
Qualifications:
- Bachelor's degree in computer science, Information Technology, or a related field. A master's degree is a plus.
Certifications:
- ITIL V4 Foundation (as minimum)
- ServiceNow certifications such as Certified Technical Architect (CTA), Certified Master Architect (CMA), Certified Application Developer, and/or Certified Implementation Specialist.
- Cloud certification (architect level) on relevant platform e.g. AWS/Azure/Google Cloud.
The successful candidate must be based in the UK and eligible to obtain Security Clearance.
Our Offer: We are looking for a new employee for our Professional Service Team in the UK. The successful candidate will be offered a competitive salary and extensive social benefits, such as Cycle Scheme, Sports Membership, Art scheme, flexible working and flexible bank holidays. You will receive training and ongoing professional development to enable you to fulfil your role in the best possible way.
If you are interested, then we should get to know each other! Send your completed application documents to: Fusion Global Business Solutions Rosi Gonzalez future@fusiongbs.com
ServiceNow Architect in England employer: Fusion Global Business Solutions
Contact Detail:
Fusion Global Business Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects and implementations. This visual proof of your expertise can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on common ServiceNow scenarios and best practices. We recommend practising with mock interviews to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Architect in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Architect role. Highlight your relevant experience, especially your ServiceNow implementation projects and any leadership roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your experience with Agile methodologies and any industry-specific knowledge you have.
Showcase Your Technical Skills: Since this role requires strong technical expertise, make sure to list your coding skills and any relevant certifications prominently. We love seeing candidates who are up-to-date with the latest ServiceNow products and IT infrastructure trends!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Let’s get started on this journey together!
How to prepare for a job interview at Fusion Global Business Solutions
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow platform and its best practices. Brush up on your technical knowledge, especially around ITSM and integration tools, as you'll need to demonstrate your expertise during the interview.
✨Showcase Your Leadership Skills
As a ServiceNow Architect, you’ll be expected to coach and mentor others. Prepare examples of how you've successfully led teams or projects in the past, and be ready to discuss your approach to developing junior staff.
✨Understand the Customer's Needs
Be prepared to talk about how you translate customer requirements into effective ServiceNow designs. Think of specific instances where you’ve delivered value to clients and how you approached understanding their needs.
✨Familiarise Yourself with Industry Standards
Since knowledge of compliance standards is crucial, brush up on relevant regulations like ISO 27007 or SOC 2. Be ready to discuss how these standards impact ServiceNow implementations and your experience with them.