At a Glance
- Tasks: Support ITSM processes and enhance service delivery while collaborating across divisions.
- Company: Join the UK Atomic Energy Authority, a leader in innovative energy solutions.
- Benefits: Enjoy competitive pay, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth in a cutting-edge sector.
- Why this job: Make a real impact on IT service management and drive performance improvements.
- Qualifications: ITIL Foundation certification and experience with ITSM tools required.
The predicted salary is between 30000 - 40000 £ per year.
UK Atomic Energy Authority (UKAEA) is seeking an IT Service Management Analyst to support ITSM processes, systems and practice improvement.
The role involves enhancing service delivery and performance reporting while collaborating across divisions to shape ITSM offerings.
The successful candidate will have an ITIL Foundation, practical ITSM tooling experience, and familiarity with Identity and Access Management (IAM) technologies such as Active Directory and Microsoft Entra ID.
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ITSM Analyst — Drive Service Delivery & Analytics in Abingdon employer: Fusion Energy Base
At Fusion Energy Base, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and the chance to work on groundbreaking projects that will shape the future of energy in the UK. Located at the forefront of fusion technology, we provide a competitive salary package and a unique opportunity to make a meaningful impact in the field of advanced materials and manufacturing.
