At a Glance
- Tasks: Manage credit and collections, ensuring timely payments and resolving customer queries.
- Company: Join Fusion Consulting Group, a rapidly growing multi-disciplinary professional services firm.
- Benefits: Enjoy a competitive salary, private medical insurance, and a bonus scheme.
- Other info: Opportunities for tailored training and career development in a diverse environment.
- Why this job: Be part of a dynamic team making a real impact in financial services.
- Qualifications: Minimum one year in Credit Control and experience with Xero required.
The predicted salary is between 30000 - 30000 £ per year.
Due to extensive growth and multiple acquisitions, Fusion Consulting Group are looking to recruit an experienced Credit Controller to join our internal finance team based out of our head office in Finchley. Fusion Consulting Group is a rapidly growing, multi-disciplinary professional services firm with subsidiaries spanning Tax, Accounting, Legal, Financial Services, Executive Recruitment, and Fractional CFO Services. We deliver an integrated suite of advisory solutions to entrepreneurial businesses and private clients across the UK and internationally.
Job Summary
We are looking for a skilled Credit Controller to join our in-house Finance team. Reporting to the Head of Finance, the successful candidate will be responsible for managing the group's credit and collections and must have significant experience in credit control. The role requires excellent communication skills, attention to detail, and the ability to work well under pressure. Experience using Xero is desired, experience of Kolleno would be a bonus.
Responsibilities
- Monitor customer accounts and ensure that payments are received on time
- Chase outstanding invoices and communicate with customers via phone, email, or letter
- Negotiate payment plans with customers who are experiencing financial difficulties
- Ensure that credit limits are set and maintained for each customer
- Review and investigate any customer queries or disputes
- Maintain accurate records of all customer interactions, payments, and collections
- Work closely with other departments, such as sales and customer service, to ensure that credit control processes are followed and all relevant information is shared
- Continuously review and improve credit control processes to ensure best practice and maximum efficiency
- Knowledge of the MCOL and legal debt recovery process would be beneficial
- Proactively investigate and resolve queries relating to non-payment of invoice
- All sales ledger invoicing
Candidate Requirements
- A minimum of one year in a Credit Control role
- Experience using Xero
- Excellent telephone and written communication skills, must be confident and affirmative on the phone
- Ability to proactively interact professionally with clients, able to prioritise workload and be self-sufficient
What we Offer
- Basic Salary of up to £30,000 per annum depending on experience
- An additional day off for your Birthday every year
- Private medical insurance
- Group life insurance
- FusionPoints bonus scheme
- EWA (Earned Wage Access) - a flexible, on-demand way for you to access a portion of your earned pay when you need it
- Tailored training and development plans for each employee
Job Type: Full-time, Monday-Friday
Job Location: Finchley, N3
About Fusion Consulting Group: Fusion is a multi-discipline consulting practice assisting entrepreneurial businesses and private clients by delivering an end to end solution throughout their business journey. Fusion crafts client solutions using its in-house team of highly skilled consultants with a diverse range of expertise within International Taxation, Company Accounting, Executive Recruitment, IT Strategy, Business Advisory, Legal Services and Financial services ensuring a joined up approach and seamless client experience.
Equal Opportunities
Fusion Consulting Ltd is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Credit Controller employer: Fusion Consulting Group
Fusion Consulting Group is an exceptional employer, offering a dynamic work environment in Finchley that fosters professional growth and development. With a commitment to employee well-being, we provide competitive salaries, private medical insurance, and tailored training plans, ensuring our team members thrive both personally and professionally. Join us to be part of a rapidly growing firm that values diversity and encourages collaboration across various disciplines.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about opportunities at Fusion Consulting Group. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your credit control knowledge and Xero skills. We want to see that you can handle customer accounts and chase payments confidently, so practice common interview questions related to these areas.
✨Tip Number 3
Show off your communication skills! During interviews or networking events, be clear and assertive when discussing your experience. Remember, as a Credit Controller, you'll need to negotiate payment plans and resolve disputes, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and any relevant skills, like using Xero. We want to see how your background fits with what we're looking for!
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Controller role and how you can contribute to our team at Fusion.
Show Off Your Communication Skills:Since this role requires excellent communication, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Fusion Consulting Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control metrics and be ready to discuss how you've successfully managed customer accounts in the past. This shows you’re not just familiar with the role but also passionate about it.
✨Master the Art of Communication
Excellent communication skills are key for this position. Prepare examples of how you've effectively chased payments or resolved disputes in previous roles. Practising your phone manner can also help you feel more confident when speaking with potential clients during the interview.
✨Familiarise Yourself with Xero
Since experience using Xero is desired, make sure you’re comfortable discussing how you’ve used it in your previous roles. If you have experience with Kolleno, don’t forget to mention that too! Being able to talk about specific features or processes will set you apart.
✨Show Your Problem-Solving Skills
Credit Controllers often face challenges with non-payment and customer queries. Prepare to share specific examples of how you've proactively resolved issues in the past. This demonstrates your ability to think on your feet and handle pressure, which is crucial for the role.
