Retailer Event Consultant

About the Company

This is a fantastic opportunity to join a leading full-service agency with over 35 years’ marketing and events experience. From planning and ideation to event management and delivery, Fusion is focused on brand awareness, creativity, engagement, reach and sales conversion.

Fusion is a family business with a family ethos. We recruit as much on experience as we do fit. We take pride in our company culture which is friendly, supportive and light-hearted, and we aren’t afraid of working hard to meet our deadlines. The offices are bright and contemporary – just 50 mins from central London. We encourage employees to be comfortable in their surroundings, rarely a suit in sight but always professional! We offer attractive company benefits including up to 33 days holiday and an employee discounted vehicle scheme!

About the Role

This is an associate level role, working full-time 8:30am – 5:30pm, initially Mon – Fri in the office, with a view to hybrid, following successful training and induction. Therefore you must be flexible to work from the office as required. This is a busy role within a team of office based Event Consultants. So if you are someone who enjoys event coordination and prefers being in the office, as opposed to on site – this is the ideal role!

Responsibilities

• Administration including creating reports and organising multiple bookings.
• High volume sales order and enquiry processing.
• Organising of both large and small scale events for automotive dealership partners.
• To communicate effectively and accurately with internal stakeholders, external parties and suppliers.
• To book event staff and ensure all staff are briefed appropriately ahead of their event.
• To ensure all booking paperwork is completed and located in the correct place.
• Management of incoming event enquiries through both phone and email.
• Pro-active and reactive Customer Service support, through both phone and email.
• Data management, analysis and post-event evaluations.
• Occasional provision of out of hours on call event support by rotation.
• Shipping and logistics support.

Required Skills

• Minimum of 12 months administration/office experience.
• A conscientious, confident, enthusiastic, highly organised individual with a flexible working nature, can-do attitude.
• Excellent multi-tasking skills and the ability to prioritise.
• Excellent use of initiative.
• An excellent communicator (both verbal and written), with the ability to communicate with a variety of individuals professionally, and the confidence to pick up the phone!
• Personable individual with the ability to build a rapport and form strong and effective relationships both internally and externally.
• Excellent decision-making skills and the ability to remain calm under pressure.
• Natural ability to problem solve.
• A high level of customer service skills.
• Excellent attention to detail and the ability to work to a high standard within a fast-paced environment, with minimal errors.
• A strong team player who is also able to self-motivate.
• Computer literate using Microsoft packages with particular strengths in Outlook and Excel.
• Full UK Driving Licence, use of own vehicle with no more than 6 points on licence.

Preferred Skills

• Degree in Event Management / Marketing / Business / English /
• Sales background including retail and recruitment.
• Experience working with and meeting KPI’s.
• Events / logistics experience.

To apply please send your CV to , completing all pre-screen questions including details of any notice period and salary expectation. Unfortunately due to the number of applicants only shortlisted candidates will be contacted.