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- Tasks: Support shipping, logistics, and organise events for automotive dealerships.
- Company: FUSION 2K is a dynamic marketing services company in Central Bedfordshire.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Other info: A full UK driving licence and car are required due to office location.
- Why this job: Join a vibrant team, enhance your skills, and make an impact in event management.
- Qualifications: Must be organised, communicative, and have at least 12 months in a customer-focused role.
The predicted salary is between 28800 - 43200 £ per year.
This is a fantastic opportunity to join a leading full-service agency with over 35 years’ marketing and events experience. From planning and ideation to event management and delivery, Fusion is focused on brand awareness, creativity, engagement, reach and sales conversion.
Fusion is a family business with a family ethos. We recruit as much on experience as we do fit. We take pride in our company culture which is friendly, supportive and light-hearted, and we aren’t afraid of working hard to meet our deadlines. The offices are bright and contemporary – just 50 mins from central London. We encourage employees to be comfortable in their surroundings, rarely a suit in sight but always professional! We offer attractive company benefits including up to 33 days holiday and an employee discounted vehicle scheme!
About the Role
This is an associate level role, working full-time 8:30am – 5:30pm, initially Mon – Fri in the office, with a view to hybrid, following successful training and induction. Therefore you must be flexible to work from the office as required. This is a busy role within a team of office based Event Consultants. So if you are someone who enjoys event coordination and prefers being in the office, as opposed to on site – this is the ideal role!
Responsibilities
- Administration including creating reports and organising multiple bookings.
- High volume sales order and enquiry processing.
- Organising of both large and small scale events for automotive dealership partners.
- To communicate effectively and accurately with internal stakeholders, external parties and suppliers.
- To book event staff and ensure all staff are briefed appropriately ahead of their event.
- To ensure all booking paperwork is completed and located in the correct place.
- Management of incoming event enquiries through both phone and email.
- Pro-active and reactive Customer Service support, through both phone and email.
- Data management, analysis and post-event evaluations.
- Occasional provision of out of hours on call event support by rotation.
- Shipping and logistics support.
Required Skills
- Minimum of 12 months administration/office experience.
- A conscientious, confident, enthusiastic, highly organised individual with a flexible working nature, can-do attitude.
- Excellent multi-tasking skills and the ability to prioritise.
- Excellent use of initiative.
- An excellent communicator (both verbal and written), with the ability to communicate with a variety of individuals professionally, and the confidence to pick up the phone!
- Personable individual with the ability to build a rapport and form strong and effective relationships both internally and externally.
- Excellent decision-making skills and the ability to remain calm under pressure.
- Natural ability to problem solve.
- A high level of customer service skills.
- Excellent attention to detail and the ability to work to a high standard within a fast-paced environment, with minimal errors.
- A strong team player who is also able to self-motivate.
- Computer literate using Microsoft packages with particular strengths in Outlook and Excel.
- Full UK Driving Licence, use of own vehicle with no more than 6 points on licence.
Preferred Skills
- Degree in Event Management / Marketing / Business / English /
- Sales background including retail and recruitment.
- Experience working with and meeting KPI’s.
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Retailer Event Consultant employer: FUSION 2K
Contact Detail:
FUSION 2K Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retailer Event Consultant
✨Tip Number 1
Familiarise yourself with the automotive industry and event management. Understanding the specific needs and challenges of automotive dealerships will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the event management and automotive sectors. Attend relevant events or join online forums to connect with people who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock event plan. This could showcase your ability to manage logistics, staff, and timelines effectively, which is crucial for the Retailer Event Consultant role.
✨Tip Number 4
Brush up on your Microsoft Excel skills, as data management and analysis are key components of the job. Consider taking a short online course to enhance your proficiency, which will impress potential employers.
We think you need these skills to ace Retailer Event Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and event management. Emphasise your organisational skills and any experience with logistics or administration, as these are key for the Retailer Event Consultant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to manage multiple bookings and communicate effectively with various stakeholders.
Highlight Relevant Experience: In your application, focus on your previous roles that involved event planning or customer service. Provide examples of how you successfully managed events or handled customer inquiries, demonstrating your ability to work under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at FUSION 2K
✨Showcase Your Organisational Skills
As a Retailer Event Consultant, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised events or handled logistics, highlighting your attention to detail and ability to prioritise.
✨Communicate Clearly and Confidently
Effective communication is key in this role. During the interview, practice articulating your thoughts clearly and confidently. Be ready to discuss how you've communicated with various stakeholders in previous roles, ensuring you convey professionalism and clarity.
✨Demonstrate Your Customer Service Skills
Since this position requires a high level of customer service, be prepared to share specific instances where you went above and beyond for a customer. Highlight your ability to remain calm under pressure and how you resolved any challenges that arose.
✨Familiarise Yourself with Relevant Software
The job mentions a strong proficiency in Microsoft Outlook and Excel. Brush up on these tools before your interview. You might be asked about your experience with data management or how you use these applications to support event planning and logistics.