At a Glance
- Tasks: Manage recruitment and relationships for freelance talent in a dynamic events environment.
- Company: Join Fusion, a leading agency with a family ethos and 35 years of experience.
- Benefits: Enjoy up to 33 days' holiday, private healthcare, and a hybrid work model.
- Other info: Bright, contemporary offices just 50 minutes from central London with great career growth.
- Why this job: Make a real impact by connecting talented freelancers with exciting live events.
- Qualifications: Experience in talent acquisition and strong relationship management skills required.
The predicted salary is between 35000 - 45000 £ per year.
We're excited to be recruiting for a Talent Acquisition and Relations Manager to join the Fusion team. This is a fantastic time to join a leading full-service agency with over 35 years of marketing and automotive events experience. Fusion is a family business with a family ethos. We recruit as much for fit as we do for experience. The offices are bright and contemporary – just 50 minutes from central London. We offer attractive company benefits, including up to 33 days' holiday, private healthcare, and a discounted car scheme. This is a hybrid position, working full-time, Monday to Friday, combining a minimum of 3 days in the office in Bedfordshire and 2 days working from home, if preferred.
About the Role
The Talent Acquisition and Relations Manager is responsible for the end-to-end management of freelance and contractor talent within Fusion, including Brand Ambassadors, Crew, Technicians, Riggers, External Event Production Staff and other specialist event personnel. The role focuses on attracting, onboarding, retaining and managing a reliable pool of high-quality freelance professionals to support operational delivery across live events and projects. This position plays a key role in maintaining strong freelancer relationships, ensuring compliance and process consistency, overseeing talent management systems, and supporting workforce planning to meet business demands.
Responsibilities
- Recruitment & Talent Attraction
- Manage the full recruitment lifecycle for freelance and contractor event personnel.
- Create and manage recruitment advertising across relevant platforms, job boards and industry networks.
- Build and maintain a proactive pipeline of qualified freelance talent.
- Source candidates through networking, referrals, databases and industry engagement.
- Ensure recruitment activity aligns with operational staffing requirements and project timelines.
- Recruit a diverse, representative freelance pool that reflects the audiences our clients want to engage.
- Selection & Onboarding
- Screen, interview and assess freelancers and contractors for suitability, experience and compliance.
- Coordinate onboarding processes, including certifications, inductions and system setup.
- Ensure all freelancers receive clear onboarding information, including policies, procedures and expectations.
- Maintain and update standard onboarding documentation.
- Retention & Relationship Management
- Maintain a minimum active pool of available and qualified contractors to support business continuity.
- Develop strategies to improve freelancer engagement and retention.
- Build and maintain strong working relationships with freelancers across all disciplines.
- Act as a key point of contact and liaison for freelance workforce matters.
- Gather and monitor freelancer feedback regarding operational processes, suppliers and overall experience.
- Support initiatives that improve contractor satisfaction and loyalty.
- Freelancer Offboarding
- Manage and coordinate the offboarding process for freelancers and contractors leaving the business or becoming inactive.
- Ensure all relevant offboarding administration is completed accurately and in line with company procedures.
- Ensure freelancer data is retained, archived or deleted appropriately in accordance with GDPR and company data retention policies.
- Talent Software Ownership & Governance
- Own and manage the company’s talent management and workforce scheduling systems/ contractor portal.
- Ensure accurate system usage, data integrity and governance standards.
- Provide user support and training for internal teams and freelancers where required.
- Monitor compliance and process adherence within talent systems.
- Department Processes & Administration
- Develop, maintain and improve departmental recruitment and talent processes.
- Ensure all standard documentation remains current, accessible and compliant.
- Support policy communication and implementation across the freelance workforce.
- Contribute to continuous improvement initiatives within the talent function.
- Responsibility for ensuring that appropriate DBS checks for freelance staff are conducted and completed where relevant.
- Conflict Resolution & Workforce Support
- Manage and support the resolution of freelancer-related issues and conflicts professionally and efficiently.
- Escalate significant workforce concerns where appropriate.
- Work collaboratively with Operations and Project teams to support positive workforce engagement and performance.
- Industry Engagement
- Attend live events, with a target of at least one event per quarter.
- Maintain awareness of industry trends, workforce availability and competitor activity.
- Build industry relationships to strengthen the company’s freelancer network and employer reputation.
- Freelancer Welfare & Safeguarding
- Act as the primary point of contact for freelancer welfare, wellbeing and safeguarding matters across the freelance workforce.
- Promote safe working practices and support freelancer welfare before, during and after live events and operational deployments.
- Team Management
- Line management of any direct reports, including one to ones, appraisals and personal development plans.
Skills & Experience
- Previous experience in Talent Acquisition, Recruitment or Workforce Coordination within the events, live production or hospitality industries.
- Experience managing freelance or contractor workforces.
- Strong relationship management and communication skills. Personable – able to build a rapport with ease.
- Experience using workforce management or recruitment systems or similar platforms.
- Excellent organisational and administrative skills.
- A confident, efficient, enthusiastic, and highly organised individual with a flexible working nature, excellent multi-tasking skills, can-do attitude and the ability to prioritise.
- Proficient with social media platforms/ Teams / technically adept and highly efficient use of Microsoft packages (including PowerPoint and Excel).
- Excellent decision-making skills and the ability to remain calm under pressure.
- Punctual, resourceful, self-starting, and excellent use of initiative.
- Honest, reliable, and able to work with discretion and an understanding of confidentiality issues.
- Ability to manage multiple priorities in a fast-paced environment.
- Confident handling conflict resolution and sensitive workforce matters.
- Excellent diplomacy skills – able to diffuse situations.
- Strong attention to detail and process management capabilities.
- Ability to spot opportunities to improve processes, have the conviction to voice these improvements and the determination to see through the changes.
- An understanding of GDPR regulations.
- Passionate and dedicated to building a great business.
- Full UK Driving Licence with less than 6 penalty points.
Desirable
- Knowledge of live events, production, rigging or technical staffing environments.
- Experience developing recruitment processes and workforce policies.
- Understanding of compliance requirements for freelance and temporary workers.
- Experience attending and supporting live event operations.
To apply please answer the pre-screen questions and email your CV to Unfortunately due to the number of applications only those successfully shortlisted will be contacted. Thank you for taking the time to apply.
Talent Acquisition and Relations Manager in Luton employer: FUSION 2K
Fusion is an exceptional employer that prioritises a family-oriented work culture, offering a vibrant and contemporary office environment just 50 minutes from central London. With generous benefits such as up to 33 days' holiday, private healthcare, and a hybrid working model, employees are empowered to thrive both personally and professionally. The company fosters growth through continuous improvement initiatives and strong freelancer relationships, making it an ideal place for those seeking meaningful and rewarding employment in the events industry.
StudySmarter Expert Advice🤫
We think this is how you could land Talent Acquisition and Relations Manager in Luton
✨Dive into the Talent Acquisition Community
Get involved with communities specifically aimed at talent acquisition and recruitment. Follow popular forums, like the HR and recruitment threads on LinkedIn Groups or join Talent Acquisition Meetups in your area. Networking with fellow recruiters and industry experts can lead to hidden job opportunities and insider tips!
✨Show Off Your Expertise at Recruitment Events
Attend recruitment fairs and industry conferences where companies, including FUSION 2K, often showcase their hiring needs. Not only can you meet potential employers face-to-face, but you can also demonstrate your passion and knowledge about the field. Make sure you've got some thoughtful questions ready to impress!
✨Leverage Your University Connections
If you’re a recent grad or still connected to your university, tap into their career services. Many universities have exclusive job boards and connections with companies eager to hire fresh talent in recruitment roles. Plus, you never know who might be able to put in a good word for you at places like FUSION 2K!
✨Tailor Your Digital Footprint
Make sure your online presence reflects your passion for talent acquisition. Share articles, join discussions, and post about trends in recruiting to establish yourself as a knowledgeable candidate. Recruiters often check candidates out online, so use platforms like LinkedIn to showcase your insights and enthusiasm for discovering the right talent!
We think you need these skills to ace Talent Acquisition and Relations Manager in Luton
Some tips for your application 🫡
Showcase Your Passion for Talent Acquisition:In your cover letter, let your passion for recruiting shine through! Talk about what drew you to talent acquisition. Share experiences where you helped others find their dream jobs or any times you've been involved in hiring processes – it’ll show us at FUSION 2K that you're genuinely invested in the field.
Highlight Relevant Skills and Certifications:Make sure your CV includes any relevant skills or certifications related to recruiting. Mentioning your knowledge of applicant tracking systems, personality assessments, or even any HR-related qualifications can set you apart. This way, we can see straight away that you're not just any candidate but one with the necessary tools for talent acquisition.
Tailor Your CV for the Job:When applying for Talent Acquisition and Relations Manager at FUSION 2K, tailor your CV to reflect the job description. Highlight previous experiences in recruitment, candidate sourcing, or employee engagement that align with what we’re after. Personalisation shows we’re not just another checkbox on your job applications!
Bring Your Unique Perspective:In your cover letter, don't hesitate to share your unique perspective on what makes a good recruiter. Whether it's building strong candidate relationships or your approach to diversity in hiring, your insights can resonate well with our team. We love a fresh take, so let it shine!
How to prepare for a job interview at FUSION 2K
✨Know Your Sourcing Strategies
In the talent acquisition world, it’s all about knowing the best sourcing strategies. Be prepared to discuss specific techniques you’ve used to find and attract top talent, whether that’s through social media, networking events, or innovative outreach methods. Bring examples that showcase your capability!
✨Value of Employer Branding
Employer branding is a huge part of recruitment, so be ready to chat about how you’ve contributed to building an attractive company image. Think about how you’d pitch FUSION 2K to potential candidates and maintain a consistent brand image across platforms.
✨Demonstrate Your Interviewing Skills
Since this is a full-time gig, hiring managers will want to see your interviewing prowess. Prepare for mock interview scenarios where you might need to assess candidates' cultural fit and skill set. Practise asking competency-based questions to demonstrate your systematic approach.
✨Engage with Data and Metrics
Being data-driven is key in talent acquisition! Expect to discuss how you’ve used recruiting metrics to refine your strategies. Familiarise yourself with common KPIs, like time-to-fill and candidate satisfaction scores, and be ready to back up your insights with data!
