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- Tasks: Provide hands-on support for Windows Server, Active Directory, and Microsoft 365 issues.
- Company: Leading IT service provider in the UK with a busy team atmosphere.
- Benefits: Competitive salary, opportunities for travel, and a dynamic work environment.
- Why this job: Join a vibrant team and tackle exciting technical challenges every day.
- Qualifications: 5+ years of IT support experience required.
- Other info: Mix of internal and external work with a focus on service excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT service provider in the UK is seeking a 2nd Line Engineer to join their busy team in Swindon. The role involves providing hands-on support for a variety of technical issues including Windows Server, Active Directory, and Microsoft 365.
Ideal for candidates with 5+ years of IT support experience. Occasional travel to customer sites is required, ensuring a mix of internal and external work while maintaining service excellence.
2nd Line IT Engineer – Windows & Cloud SME (Onsite) in Swindon employer: FusePump
Contact Detail:
FusePump Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Engineer – Windows & Cloud SME (Onsite) in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific technical challenges you've tackled. This will help them see you as the go-to person for Windows Server and Microsoft 365 support.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace 2nd Line IT Engineer – Windows & Cloud SME (Onsite) in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server, Active Directory, and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your 5+ years of IT support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you can contribute to our team in Swindon. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can think on their feet and provide excellent service, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at FusePump
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and Microsoft 365. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show that you’re not just familiar with the tech but have hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of challenging technical problems you've faced and how you solved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical thinking and ability to handle pressure.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Knowing what they stand for can help you tailor your responses and show that you’re a good fit for their team. It also gives you a chance to ask insightful questions about their work environment.
✨Be Ready for Customer Interaction Scenarios
Since the role involves occasional travel to customer sites, be prepared to discuss how you handle customer interactions. Think of examples where you’ve provided excellent service or resolved conflicts. This will highlight your communication skills and customer-centric approach.
