At a Glance
- Tasks: Lead client management and ticketing for major UEFA events, ensuring smooth operations.
- Company: Fuse is a global agency connecting brands with culture through sports, music, and entertainment.
- Benefits: Enjoy flexible working, hybrid model, and comprehensive training & development plans.
- Other info: Full-time role with opportunities for leadership and team development.
- Why this job: Join a dynamic team, work on exciting projects, and make an impact in the sports industry.
- Qualifications: Strong project management skills, experience in major events, and excellent communication abilities required.
The predicted salary is between 43200 - 72000 € per year.
Fuse Greater London, England, United Kingdom
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Fuse Greater London, England, United Kingdom
Join to apply for the Senior Account Director role at Fuse
About The Role
About The Role
Reporting to : Director / Head of Major Events
Fuse is looking for an experienced Senior Account Director with both client management, ticket management, rights activation and major events experience. You will report to a Director or Head of Major Events and will be the main senior point of contact and escalation across two one key client accounts.
The primary focus for the role will be managing the communications, requesting and approval process and delivery of the clients tickets, hospitality and sole & exclusive activations across their respective match days. Within this role, you will also have the opportunity to work with the wider Events team who will plan and deliver a 3-day guest programmes for both of your clients across each of the four UEFA Club Competition Finals in May 2026
The successful candidate will have a strong project management background in Major Events, ideally leading or having a senior position in planning sponsor activations and experience of managing significant budgets. The management of client relationships is key and the ability to manage multiple workstreams and stakeholders is essential. You will have strong communication skills and strong leadership ability, managing up to four direct reports, as well as assuming a senior role within the teams delivering guest programme activations at each Final, so you must be comfortable being in a leadership position and aiding team development. The team will be a mix of Fuse colleagues and freelancers. You will also have excellent Microsoft excel skills and knowledge of ticketing guest management systems would be a bonus.
Responsibilities
The successful candidate will be joining a creative and dynamic team and supporting on on-going projects. Main day-to-day responsibilities will include, but not limited to:
- Managing a team of Account Directors, Account Managers and Account Executives to deliver ticketing and S&E programmes for two clients, providing senior strategic support and planning.
- Manage multiple projects simultaneously, ensuring all deliverables are met and stakeholders are kept informed of progress. Utilize project management tools and methodologies to ensure efficient workflow and effective communication
- Work closely with UEFA & TEAM (UEFA’s marketing agency) to active through the season & Final
- Being the day to day senior escalation point of contact with two global clients
- Creation of client presentations and preparation of client documents, as necessary
- Support teams from a senior strategic perspective in terms of planning of the UEFA Club Competition Finals
- Begin initial planning across certain workstreams until workstream leads are on board
- Planning and attending venue visits and client meetings, as and when necessary
- Onsite presence for up to 14 days to oversee the delivery of the guest programmes in Istanbul & Leipzig
- Oversee the accurate and timely financial reconciliation across all clients for both regular season and Finals (covering billing, third party costs and Fuse Fees)
- Develop detailed scopes of work for all projects, outlining deliverables, timelines, and resource requirements. Regularly review and adjust plans to accommodate changing circumstances and priorities, ensuring that all team members are clear on their roles and responsibilities.
- Identify opportunities within the teams and processes, and implement strategies to improve workflow and productivity. Streamline operations and foster a culture of continuous improvement
- Excellent project management skills and experience, across a range of sports and brands, with the ability to adapt as required
- Excellent client, stakeholder and relationship management skills and diplomacy
- Experience in managing multiple direct reports and a large workforce onsite
- A working knowledge of sports stadium operations and football, desirable but not essential
- Excellent attention to detail, yet ability to multi-task and think on your feet
- Experience in marketing, specifically in managing partnerships, ticketing and hospitality
- Experience with online ticketing portals and guest management systems preferred
- Strong or advanced Microsoft Excel skills
- A thorough understanding and comfortable in managing financial processes with strong numeracy and analytical skills
- Strong reporting capability
- Experience in managing mid to senior level clients and internal stakeholders
- Experience of working with international clients would be a bonus, but not essential
- Experience in people management and the ability to motivate and manage project teams
This is a full-time role & you must be eligible to work in the UK.
Fuse job descriptions are not intended to be restrictive and are a guideline to the duties in this role.
We are committed to providing comprehensive training & development plans for all team members.
About The Agency
Culturally Connected, Seriously Effective.
A global agency with local expertise, connecting brands to the things that matter most to their audiences in culture through partnerships in sport, music, film & television, gaming & esports. These connections make our clients more memorable - the key to unlocking effectiveness.
Powered by Omnicom Media Group, we bring an extra edge to strategy, execution, and measurement.
Our work has won numerous awards, and the industry frequently recognises our people as top performers in their field. We place great importance on trusted relationships, sound moral judgement, and strong governance, all delivered through transparent processes.
We have a fantastic team of 120 in our London HQ and 300 more across offices worldwide, working with incredible clients, including PepsiCo, Vodafone, Nissan, British Gas, Renault, Enterprise Rent-A-Car, McDonald’s, and Just Eat Takeaway.com.
Follow Visit usonline. Find us onLinkedIn
Flexible Working
At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.
We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.
Be Your Best
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at to let us know how we can support you.
Diversity, Equity & Inclusion at OMG
At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.
We will process your personal data in accordance with our Recruitment Privacy Notice which is available on
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#J-18808-LjbffrSenior Account Director (UEFA Ticketing and Sole & Exclusives) employer: Fuse
Fuse is an exceptional employer, offering a vibrant and dynamic work culture in the heart of Greater London. With a strong commitment to employee development, flexible working arrangements, and a focus on diversity and inclusion, Fuse empowers its team members to thrive both professionally and personally. The opportunity to work on high-profile events like the UEFA Club Competition Finals ensures that employees are engaged in meaningful projects while collaborating with top-tier clients in a creative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director (UEFA Ticketing and Sole & Exclusives)
✨Tip Number 1
Network with professionals in the sports and events industry, especially those who have experience with UEFA or similar major events. Attend relevant conferences or seminars to make connections that could lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends in ticketing and hospitality management. Being knowledgeable about current practices can help you stand out during interviews and discussions with potential employers.
✨Tip Number 3
Demonstrate your project management skills by discussing specific examples of past experiences where you successfully managed multiple stakeholders and complex projects. This will show your capability to handle the demands of the role.
✨Tip Number 4
Prepare to discuss your leadership style and how you've developed teams in previous roles. Highlighting your ability to motivate and manage direct reports will be crucial for this senior position.
We think you need these skills to ace Senior Account Director (UEFA Ticketing and Sole & Exclusives)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in client management, ticket management, and major events. Use specific examples that demonstrate your project management skills and ability to handle significant budgets.
Craft a Compelling Cover Letter:In your cover letter, express your passion for sports and events management. Mention your leadership experience and how you can contribute to Fuse's goals, particularly in managing client relationships and delivering successful activations.
Showcase Relevant Skills:Emphasise your strong communication skills, proficiency in Microsoft Excel, and any experience with ticketing guest management systems. Highlight your ability to manage multiple projects and stakeholders effectively.
Prepare for the Interview:Research Fuse and its recent projects. Be ready to discuss how your background aligns with their needs, particularly in managing teams and executing major events. Prepare questions that show your interest in their work culture and future projects.
How to prepare for a job interview at Fuse
✨Showcase Your Project Management Skills
As a Senior Account Director, you'll need to demonstrate your strong project management abilities. Be prepared to discuss specific examples of how you've successfully managed multiple projects and stakeholders in the past, especially in high-pressure environments like major events.
✨Highlight Your Client Relationship Experience
Client management is key for this role. Share stories that illustrate your ability to build and maintain strong relationships with clients, particularly in the sports or events sector. Emphasise your diplomacy and communication skills, as these will be crucial in managing expectations and delivering results.
✨Prepare for Leadership Questions
Since you'll be managing a team, expect questions about your leadership style and experience. Think about how you motivate and develop your team members, and be ready to provide examples of how you've successfully led teams in previous roles.
✨Familiarise Yourself with UEFA and Ticketing Systems
Knowledge of UEFA's operations and ticketing systems will give you an edge. Research their processes and be ready to discuss how your experience aligns with their needs. If you have experience with guest management systems, make sure to mention it during the interview.
