Reputation Governance Director

We are looking for a Reputation Governance Director to drive digital quality, compliance and operational excellence across programmatic, paid search and paid social activity for VWG brands. This role oversees the end‑to‑end digital media governance framework from digital quality alert management and compliance reporting to market engagement, operational processes and training - ensuring that teams across regions adhere to best‑practice standards and protect client reputation.

The position requires strong collaboration with internal Biddable Activation Hubs and Data Tech & Ops teams, external ad‑verification and media buying partners, and local markets, providing guidance and workflows that enhance consistency and accountability. A key element to this is the strategic management of the 3rd party verification partnership, including activation of advanced measurement and optimisation solutions, Connected TV governance and participation in regular performance reviews.

The role also contributes to broader operational tasks such as metric development, contract updates, and ongoing training to ensure the governance function remains robust, scalable, and future‑ready. The Reputation Governance Director role offers an exceptional opportunity for someone looking to grow their leadership capability, expand managerial experience and work at the centre of a dynamic, fast‑evolving digital landscape.

This position provides exposure to a wide range of stakeholders across PHD and VWG, including global operations, activation teams and account management/engagement specialists. As the governance champion for the team, this person will play a pivotal role in shaping quality standards, driving operational excellence and influencing how teams deliver best‑in‑class work across markets.

The position is ideal for someone who is passionate about improving processes, building strong cross‑functional relationships and developing the skills needed to lead people, projects and strategic initiatives. Reporting to the Global Head of Operations, this person will be responsible for managing a team of three, providing clear leadership, prioritisation, and capability development.

About the Agency: PHD is a growth‑focused media agency driven by innovation and creativity. Founded in London in 1990, we were the first media agency to offer strategic and creative planning at a time when the industry was about buying cheaply and quickly. Our founders saw a bright future where smart thinking and clever planning could help brands grow faster than their competitors.

Today, with over 100 offices in 74 countries, we continue to create remarkable campaigns that lead to remarkable growth – using the extending canvas of data and technology. At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork.

We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in‑person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day.

We encourage open conversations between our people and managers to help navigate high‑need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.

Diversity, Equity & Inclusion at OMG: At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well‑represented.