Manager, Client Leadership
Manager, Client Leadership

Manager, Client Leadership

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client relationships and drive innovative skincare campaigns across Europe.
  • Company: Join OMD EMEA, part of the world's largest media network, focused on better decisions, faster.
  • Benefits: Enjoy flexible working, hybrid model, and a supportive environment for personal and professional growth.
  • Why this job: Be part of a high-profile team with exciting career opportunities and impactful projects.
  • Qualifications: Experience in cross-channel planning, preferably in FMCG, with strong problem-solving skills.
  • Other info: We value diversity and inclusion, ensuring everyone can thrive and be their best.

The predicted salary is between 36000 - 60000 £ per year.

The manager role will report to Mercedes-Benz HQ clients but involves working closely with local agency teams to understand their executions, tactics and strategies to find opportunities to apply best practices and enhance activations, ultimately driving business growth for Mercedes-Benz in key global markets. The Manager is responsible for final delivery of key performance and media deliverables to clients, e.g. monthly performance report, performance uplift initiatives across local markets. This includes management and guidance of junior team member(s) in order to complete all tasks to final client output, as well as working across strategic projects with other colleagues per client requirements. Whilst a media focussed role, the integrated nature of TeamX requires thinking beyond just paid media, including implications and learnings from other specialisms e.g. website, CRM or content.Responsible for overall delivery of key client deliverables under media scope – including creation of outputs and management of tasks and projects across the team and with global or local teams as required.Integration – working closely and collaboratively with colleagues across other workstreams (e.g. content, data & analytics) to ensure media excellence across all relevant projects.Client management including delivery of clear, accurate client outputs per project needs (PPT/ meetings).Performance focus: performance analysis of campaigns/ activations executed by local market teams with clear communication of improvement areas, successes and rationale.Key team member for overall queries (client or local TeamX) related to performance / performance data.Management of junior / other team members – e.g. processes, timings, data outputs.Answer local TeamX queries and requests – communicating best practices, regional projects, operational or strategic advice per needs.Operational management and processes across the team e.g. proof of delivered workRequirements:Ability to visualize data and key messaging into easy to understand, client-facing outputData accuracy with proficiency in Microsoft Office, particularly ExcelInquisitive – with a passion for media, trends, behaviour and cultureProject management – defining & managing complex projects with multiple stakeholders & deadlinesExcellent people skills – the experience & ability to work with people from a variety of markets, levels of seniority & specialism, creating a collaborative spiritTime management – juggling a variety of tasks and teams working in different time zonesAbout the Agency:At OMD EMEA, we strive to deliver on our promise of \’ better decisions, faster \’ for our clients, partners and all 6,000+ OMDers across our region every day. As part of the world\’s largest media network, our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer, to recognise the needs of our clients and to identify aspirations of our talent.Learn Fast, Act Fast. To help navigate the road to a \’new normal\’, learning from, and acting upon data signals at scale and speed is crucial. Visit Why OMD? to learn more about our unique Act Fast Framework.Our working pattern for colleagues is to be present in the office three days a week at our offices in London with the other days available to work remotely. Let us know if you have any questions about our working pattern as part of your application and interview process.Flexible WorkingAt Omnicom Media Group, we are committed to supporting flexibility for our peoplewhile fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that\’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best – both in their careers and in their lives outside of work.Be Your BestWe want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.Diversity, Equity & Inclusion at OMGAt OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today\’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.Interested in building your career at Omnicom Media Group UK? Get future opportunities sent straight to your email.Apply for this job *indicates a required fieldFirst Name *Last Name *Email *PhoneCountry *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfWhat is your preferred First Name? *What is your preferred Last Name? *Address Line 1 *Address Line 2City *Country * Select…Post Code *Where did you hear about this role? * Select…Which of these best describes your UK right to work status? * Select…If you selected either of the temporary visa options in the question above, please provide the end date of your current visa.What are your annual salary expectations? *LinkedIn ProfileHave you ever been employed by Omnicom Media Group or Omnicom? * Select…UK Demographic Questions As part of your application, we request your demographic information. This information is completely anonymous and confidential – we cannot attribute your answers to your profile or applications(s). We will only use it for statistical analysis with an aim to enhance and improve our recruitment process and further cement our commitment to Diversity, Equity, Inclusion & Belonging. While sharing this information is completely optional and all applicants will be treated equally regardless of their participation, we would truly appreciate your help to ensure adherence with our equal opportunities policies.OMG UK does not discriminate based on race, gender, sexual orientation, transgender status, religion, marital or civil partnership status, age, disability, or pregnancy and maternity.What gender do you most closely identify with? * Select…Do you consider yourself to be Trans? * Select…What is your ethnic group? * Select…Which of the following best describes your sexual orientation? * Select…Section 6(1) of the Equality Act 2010 defines disability as a physical or mental impairment with a substantial, long-term adverse effect on normal daily activities. Using this definition, do you consider yourself disabled? * Select…What was the occupation of your main household earner when you were about aged 14? * Select…Which type of school did you attend for the most time between the ages of 11 and 16? * Select…If you finished school after 1980, were you eligible for free school meals at any point during your school years? * Select…

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Manager, Client Leadership employer: Fuse

At OMD EMEA, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a commitment to employee growth, our hybrid working model allows for flexibility while ensuring strong team connections, making it an ideal environment for those looking to thrive in their careers. Join us in London and be part of a high-profile team dedicated to delivering impactful campaigns for leading skincare brands, all while enjoying comprehensive benefits and a supportive atmosphere that values diversity and inclusion.
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Contact Detail:

Fuse Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager, Client Leadership

✨Tip Number 1

Familiarise yourself with the latest trends in skincare and FMCG marketing. Understanding the nuances of this industry will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the media planning and skincare sectors. Attend relevant industry events or webinars to connect with potential colleagues and gain insights that could be beneficial for your application.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully collaborated with local markets in previous roles. Highlighting your experience in guiding teams and ensuring compliance will set you apart from other candidates.

✨Tip Number 4

Research OMD EMEA's Act Fast Framework and be ready to discuss how you can contribute to it. Showing that you understand their approach to data-driven decision-making will demonstrate your alignment with their values.

We think you need these skills to ace Manager, Client Leadership

Cross-Channel Planning
FMCG Experience
Client Relationship Management
Strategic Thinking
Proactive Problem Solving
Campaign Planning
Digital Activation Knowledge
Market Analysis
Collaboration Skills
Communication Skills
Governance and Compliance
Team Leadership
Data-Driven Decision Making
Adaptability to Market Changes

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in cross-channel planning and FMCG. Use specific examples that demonstrate your problem-solving skills and ability to collaborate with local markets.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the agency. Mention how your background aligns with the responsibilities of managing client relationships and driving campaign success.

Showcase Your Knowledge: Demonstrate your understanding of the skincare industry and media planning in your application. Reference any tools or processes you’ve used that align with the agency's goals of delivering best-in-class campaigns.

Highlight Your Soft Skills: Emphasise your ability to build strong client relationships and your proactive approach. Use examples that illustrate your communication skills and how you've successfully guided teams or clients in the past.

How to prepare for a job interview at Fuse

✨Showcase Your Cross-Channel Planning Knowledge

Make sure to highlight your experience with cross-channel planning, especially in the FMCG sector. Be prepared to discuss specific campaigns you've worked on and how you approached planning across different markets.

✨Demonstrate Proactivity and Problem-Solving Skills

This role requires a proactive mindset. Share examples of how you've identified challenges in past projects and the steps you took to resolve them. This will show your potential employer that you're a solution-oriented thinker.

✨Build Rapport with Clients

Since developing strong relationships with clients is key, think of ways to demonstrate your interpersonal skills. Prepare anecdotes that illustrate how you've earned client trust through effective communication and collaboration.

✨Understand the Agency's Values

Familiarise yourself with OMD EMEA's mission and values, particularly their focus on empathy and fast decision-making. Be ready to discuss how your personal values align with theirs and how you can contribute to their goals.

Manager, Client Leadership
Fuse
Location: London
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  • Manager, Client Leadership

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • F

    Fuse

    50-100
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