Manager, Client Leadership

The manager role will report to Mercedes-Benz HQ clients but involves working closely with local agency teams to understand their executions, tactics and strategies to find opportunities to apply best practices and enhance activations, ultimately driving business growth for Mercedes-Benz in key global markets. The Manager is responsible for final delivery of key performance and media deliverables to clients, e.g. monthly performance report, performance uplift initiatives across local markets. This includes management and guidance of junior team member(s) in order to complete all tasks to final client output, as well as working across strategic projects with other colleagues per client requirements. Whilst a media focussed role, the integrated nature of TeamX requires thinking beyond just paid media, including implications and learnings from other specialisms e.g. website, CRM or content.

• Responsible for overall delivery of key client deliverables under media scope – including creation of outputs and management of tasks and projects across the team and with global or local teams as required.
• Integration – working closely and collaboratively with colleagues across other workstreams (e.g. content, data & analytics) to ensure media excellence across all relevant projects.
• Client management including delivery of clear, accurate client outputs per project needs (PPT/ meetings).
• Performance focus: performance analysis of campaigns/ activations executed by local market teams with clear communication of improvement areas, successes and rationale.
• Key team member for overall queries (client or local TeamX) related to performance / performance data.
• Management of junior / other team members – e.g. processes, timings, data outputs.
• Answer local TeamX queries and requests – communicating best practices, regional projects, operational or strategic advice per needs.
• Operational management and processes across the team e.g. proof of delivered work

Requirements:

• Ability to visualize data and key messaging into easy to understand, client-facing output
• Data accuracy with proficiency in Microsoft Office, particularly Excel
• Inquisitive – with a passion for media, trends, behaviour and culture
• Project management – defining & managing complex projects with multiple stakeholders & deadlines
• Excellent people skills – the experience & ability to work with people from a variety of markets, levels of seniority & specialism, creating a collaborative spirit
• Time management – juggling a variety of tasks and teams working in different time zones

About the Agency:

At OMD EMEA, we strive to deliver on our promise of ‘better decisions, faster‘ for our clients, partners and all 6,000+ OMDers across our region every day. As part of the world’s largest media network, our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer, to recognise the needs of our clients and to identify aspirations of our talent.

Learn Fast, Act Fast. To help navigate the road to a ‘new normal’, learning from, and acting upon data signals at scale and speed is crucial. Visit Why OMD? to learn more about our unique Act Fast Framework.

Our working pattern for colleagues is to be present in the office three days a week at our offices in London with the other days available to work remotely. Let us know if you have any questions about our working pattern as part of your application and interview process.

Flexible Working

At Omnicom Media Group, we are committed to supporting flexibility for our peoplewhile fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.

We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best – both in their careers and in their lives outside of work.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.

Diversity, Equity & Inclusion at OMG

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

Interested in building your career at Omnicom Media Group UK? Get future opportunities sent straight to your email.

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