Global Operations Director in London

Join our team at the heart of delivering high-impact, multi-channel media solutions for a global client portfolio. We bring together creativity, data and technology to deliver seamless campaigns that drive measurable business growth, and this role plays a pivotal part in making that happen.

Responsibilities

• Develop and deliver media operations strategies aligned to business goals, ensuring efficiency, compliance and risk management.
• Lead cross-functional collaboration to set performance targets and drive accountability.
• Oversee campaign execution and optimisation across all channels, improving workflow and output quality.
• Build trusted client relationships and act as a strategic advisor.
• Use data and insights to streamline resource and capacity planning.
• Partner with finance on governance, budgets and quality assurance.
• Lead transformation initiatives with global stakeholders.
• Manage vendor and technology partnerships, ensuring smooth integration.
• Champion learning and development, and lead, mentor and grow a high-performing, global team.

Qualifications

• Deep knowledge of the media landscape, platforms, analytics and programmatic tools.
• Strong operational expertise across workflows, processes and resource management.
• A data-led mindset with the ability to turn insights into action.
• Curiosity for emerging technologies, including AI and automation.
• Experience leading and developing teams across multiple locations.

Benefits

Our working pattern for colleagues is to be present in the office three days a week at our offices in London with the other days available to work remotely. At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely.

We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best – both in their careers and in their lives outside of work. We want everyone to make the most of the opportunity to shine and showcase their talents and we are happy to make adjustments in the recruitment process so you can be your best.

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

Diversity, Equity & Inclusion at OMG: OMG UK does not discriminate based on race, gender, sexual orientation, transgender status, religion, marital or civil partnership status, age, disability or pregnancy and maternity.