Cross Channel Performance Manager - Hearts & Science EMEA in London

Cross Channel Performance Manager - Hearts & Science EMEA in London

London Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Fuse

At a Glance

  • Tasks: Lead cross-channel digital performance programs and optimise strategies for clients.
  • Company: Join a global media agency known for its innovative and inclusive culture.
  • Benefits: Enjoy flexible working hours, hybrid model, and a supportive team environment.
  • Other info: Collaborate with international teams and grow your career in a dynamic setting.
  • Why this job: Make an impact by turning data into actionable insights and driving performance growth.
  • Qualifications: Experience in digital performance campaigns and strong analytical skills required.

The predicted salary is between 50000 - 65000 £ per year.

You will lead the day‑to‑day delivery and governance of the cross‑channel digital performance program across EMEA via our Hub in London for ON Running. As an Agent of Change, you will bring technical depth, curiosity and collaborative leadership to the client, network and agency team. You will turn complex digital signals into clear strategic direction, platform data into actionable optimisation plans and brand ambition into performance media‑driven growth. You operate at the centre of a digital media team across our international activation hub, using shared workflows, governance frameworks and platform tools in sync with our teams in the US.

Responsibilities

  • Coordinate daily drumbeat of the performance program working into the channel specialism teams (paid search, social, programmatic).
  • Identify quick‑win performance actions and ensure timely and accurate implementation.
  • Contribute to global case studies and performance reporting and ensure quality is maintained.
  • Maintain operational processes including project management tools, track and demonstrate progress vs key actions.
  • Support unified and centralised responses to client briefs including channel best practice, testing roadmaps.
  • Support forecasting and budget setting processes to drive revenue.
  • Produce clear, actionable reporting insights including strategic recommendations.
  • Ensure markets align with global planning guidance.
  • Support markets in identifying performance improvements and managing the channel maturity frameworks.
  • Collaborate with channel specialists on activation and optimisation.
  • Conduct dashboard reviews and develop optimisation plans.
  • Implement digital roadmaps and ensure accountability, including platform capability and wider growth opportunities (e.g. wider agency capability and JBPs).
  • Partner with planning, analytics and client teams to ensure optimal client outcomes.
  • Participate in global Hearts performance community.

Skills & Experience

  • Experience in planning, activating, optimising and reporting on digital performance campaigns.
  • Strong understanding across paid search, social and programmatic.
  • Skilled in performance analytics and dashboard insights.
  • Ability to simplify and translate data and technical detail into client friendly insights and takeaways and present them alongside an ongoing narrative.
  • Comfortable coordinating international workflows.

Nice to Have

  • Experience working with e‑commerce or retail clients.
  • Experience working with DCO technologies.
  • Familiarity with automation tools, feed‑based advertising, or campaign optimisation platforms.
  • Experience with project management tools – e.g. Asana.

Residence

Omnicom, Bankside 2, Southwark Street, London, with flexibility as required for EMEA collaboration.

Who We Are

A global media agency delivering connected, emotionally intelligent media through a proactive, boutique service for international clients.

Flexible Working

At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in‑person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.

Diversity, Equity & Inclusion at OMG

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well‑represented.

Cross Channel Performance Manager - Hearts & Science EMEA in London employer: Fuse

At Omnicom Media Group, we pride ourselves on being an excellent employer by fostering a culture of collaboration, innovation, and flexibility. Our London hub offers a hybrid working model that balances in-person connections with remote work, ensuring our employees can thrive both personally and professionally. With a strong commitment to diversity, equity, and inclusion, we provide ample opportunities for growth and development, making us an attractive choice for those seeking meaningful and rewarding careers in digital performance management.

Fuse

Contact Details:

Fuse Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Cross Channel Performance Manager - Hearts & Science EMEA in London

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! Create a portfolio or case studies showcasing your past work and successes. This will help you stand out and give potential employers a taste of what you can bring to the table.

Tip Number 3

Prepare for interviews by researching the company and its culture. Tailor your answers to reflect how your experience aligns with their values and goals. Remember, it’s all about showing them you’re the perfect fit!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Cross Channel Performance Manager - Hearts & Science EMEA in London

Digital Performance Campaign Management
Paid Search
Social Media Advertising
Programmatic Advertising
Performance Analytics
Dashboard Insights
Data Simplification and Presentation

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Cross Channel Performance Manager role. Highlight your experience in digital performance campaigns and how it aligns with our needs at Hearts & Science.

Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that show your ability to optimise campaigns and translate data into actionable insights. We love seeing real-world applications!

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Fuse

Know Your Digital Performance Inside Out

Make sure you brush up on your knowledge of digital performance campaigns, especially in paid search, social, and programmatic. Be ready to discuss specific examples from your past experiences where you've successfully activated or optimised campaigns.

Showcase Your Analytical Skills

Prepare to demonstrate how you can turn complex data into actionable insights. Bring examples of reports or dashboards you've created that simplified technical details for clients, and be ready to explain your thought process behind them.

Emphasise Collaboration

Since this role involves working closely with various teams, think of instances where you've successfully collaborated with others. Highlight your experience in coordinating international workflows and how you’ve contributed to team success.

Be Ready for Scenario Questions

Expect questions that ask how you would handle specific challenges related to performance optimisation or client briefs. Prepare some quick-win strategies you might suggest for improving performance, and be ready to discuss how you would implement them.