Global Associate Director, Ad Ops - CHANEL

Global Associate Director, Ad Ops – CHANEL

London

About the Role

We are looking for an experienced Media Operations specialist with a strong technical background to join our London-based Operations team, supporting the Global Business. You will require deep expertise across AdTech platforms and Web Analytics tools, a proactive troubleshooting mindset and strong Network Management skills to succeed in this role.

Reporting to the Global Media Operations Director, you will play a key role in driving operational improvements and will be responsible for managing the Media Operations Manager and Senior Executive.

About You

• Experience in digital/cross-channel media, AdTech, Ops. Experience with “high-touch”/luxury brands would be an advantage. Paid media is core with additional perspective on owned and earned
• Deep understanding in ad serving technologies, DSPs, SSPs, DMPs and ad exchanges
• Literate across digital advertising channels including display, video, social, native and search
• Proficiency in web analytics tools and tag management
• Understanding of industry standards and regulations (IAB, GDPR, CCPA)
• Experience with workflow automation tools and process improvement methodologies
• Strong analytical and problem-solving abilities with a meticulous attention to detail

About the Agency

PHD is a growth-focused media agency driven by innovation and creativity.

We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.

We encourage open conversations between our people and managers to help navigate high‑need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best – both in their careers and in their lives outside of work.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.

Diversity, Equity & Inclusion at OMG

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well‑represented.

OMG UK does not discriminate based on race, gender, sexual orientation, transgender status, religion, marital or civil partnership status, age, disability, or pregnancy and maternity.