Director, Commercial Operations in London

The role sits within the global client services team and involves working closely with our 60+ markets globally to ensure delivery of all scope governance and commercial compliance workstreams. You will work and report into Omnicom and OMD leadership to deliver appropriate and effective results to ensure the client business needs are met.

The role involves ensuring that all media activity and reporting is delivered by following best practice guidelines across the account. We require an experienced candidate with an understanding of the media environment to not only devise and support these processes, but also to ensure that these are being observed throughout the network account teams.

This role would be ideally best suited to someone who is passionate about process and automation. They should have hands on media commercial operations experience – preferably in a regional/global role. Alternatively, experience within commercial reporting or finance governance can be considered for the right candidate. A particular focus for this role will be to independently work across multiple Omnicom local markets to correct any commercial compliance issues as well as media finance tracking to quickly identify errors. Thus, previous experience in working across a matrixed network team is ideal.

The ideal candidate would have compliance and governance experience, and will be proactive, a problem-solver, who will use a variety of tools, practices, and processes to deliver best practice for the team and client.

Ideally, your career experience has been gained in a media /marketing agency and you are comfortable dealing with multiple senior stakeholders, juggling priorities, and working flexible hours to meet other time zones.

This is an exciting role with excellent career opportunities and benefits within a high-profile team. To that end, we are looking for someone who can hit the ground running, define their work efficiently, and drive the governance and compliance area across the account and team overall.

At OMD EMEA, we strive to deliver on our promise of ‘better decisions, faster’ for our clients, partners and all 6,000+ OMDers across our region every day. As part of the world’s largest media network, our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer, to recognise the needs of our clients and to identify aspirations of our talent.

Learn Fast, Act Fast. To help navigate the road to a ‘new normal’, learning from, and acting upon data signals at scale and speed is crucial. Visit Why OMD? to learn more about our unique Act Fast Framework.

Our working pattern for colleagues is to be present in the office three days a week at our offices in London with the other days available to work remotely. Let us know if you have any questions about our working pattern as part of your application and interview process.

Flexible Working

At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.

We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.

• Ensure that all media activity and reporting is delivered by following best practice guidelines across the account.
• Devise and support processes for governance and compliance, and ensure these are observed across the network account teams.
• Independently work across multiple Omnicom local markets to correct commercial compliance issues and perform media finance tracking to quickly identify errors.
• Drive governance and compliance across the account and team, using a proactive, problem-solving approach and a variety of tools and processes.

• Hands-on media commercial operations experience, preferably in a regional/global role.
• Experience in commercial reporting or finance governance can be considered for the right candidate.
• Experience working across a matrixed network team is ideal.
• Compliance and governance experience; proactive and solutions-focused.
• Comfort dealing with multiple senior stakeholders, juggling priorities, and working flexible hours across time zones.
• Ideally gained in a media/marketing agency.

At OMG, we are committed to providing a truly inclusive environment that reflects today’s society, where everyone can bring their true selves to work, and where diverse voices are valued, heard, and well-represented. We encourage open conversations about recruitment and support equal opportunities for all applicants.

We do not discriminate based on race, gender, sexual orientation, transgender status, religion, marital or civil partnership status, age, disability, or pregnancy and maternity.