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- Tasks: Manage client accounts for Waitrose and Battersea Dogs & Cats Home, ensuring effective communication and campaign delivery.
- Company: Join MG OMD, a top UK media agency known for its award-winning work and supportive culture.
- Benefits: Enjoy a collaborative environment, top-notch training, and recognition as one of the best places to work.
- Why this job: Be part of a dynamic team that values creativity, efficiency, and making a difference in media.
- Qualifications: Passionate self-starter with strong communication skills and a keen eye for detail; teamwork experience preferred.
- Other info: Opportunity to work with leading brands and contribute to impactful campaigns.
The predicted salary is between 36000 - 60000 £ per year.
Are you interested in working on one of the UK’s premium brands? This is a unique opportunity to work on one of the UK’s most prominent supermarket brands, dedicated to providing high-quality products and exceptional customer service. Waitrose pride themselves on offering customers an outstanding shopping experience, whilst remaining committed to maintaining a friendly, diverse and supportive working environment.
A second opportunity in conjunction presents itself for you to split your time working on Battersea Dogs & Cats Home, one of our animal welfare clients. A trusted and well-loved charity. If that perks your interest, get in touch!
We are looking for a dynamic, proactive and enthusiastic Client Account Manager to join us, working across both client account management and comms planning. The Client Account Manager serves as the primary liaison between the team and client, understanding client business objectives and collaborating with internal teams to develop tailored solutions ensuring client needs are met effectively and efficiently, whilst fostering long-term relationships.
The role will be fast paced and agile, and you will be instrumental in the functioning of the team. Effective communication and integration with the wider client and specialist teams will be fundamental to ensure efficient campaign delivery against objectives, as well as following up with smooth implementation and effective reporting. You will support the day-to-day running of the account and will be surrounded by a full team consisting of a Business Director, Account Director and Account Executive, reporting into the AD leading across Waitrose and Battersea Dogs & Cats Home.
About You
This role requires an enthusiastic, proactive, self-starter who is passionate about media and advertising. Someone who is eager to learn and implement changes within their working style based on client needs. A keen eye for efficiency and managing timings to ensure campaigns go live on time. Process driven with a creative flair to create and implement processes where needed whilst remaining collaborative with teams to find the best working style to suit all. Have an inquisitive mind and ability to digest data to learn how to provide insights across competitive and audience data. Strong attention to detail and a conscientious worker. Ideally have experience working collaboratively within a team. A passion for brands, the ability to deliver great work, fantastic interpersonal skills, curious and passionate about the UK media marketplace. Be able to manage own and team time to co-ordinate the timely delivery of campaign responses and day-to-day management of client requests.
About the Agency
MG OMD was established in 1990 as a challenger media agency (Manning Gottlieb Media) that placed craft, trust and performance at the heart of media planning and buying. Since joining Omnicom network’s OMG (Omnicom Media Group) in 1998, we have continued to retain our founding ethos of providing clients with bespoke approaches, unprecedented insight, specialism, security and transparency; helping our clients to use media to unlock their competitive advantage and deliver innovative, effective and award-winning work and campaigns that create difference that matters.
MG OMD is the second-largest media agency in the UK. We are the most awarded media agency in both the history of the IPA Effectiveness Awards and Thinkbox’s TV Planning Awards and have this year been named as Agency of the Year in The Media Leader UK awards, Campaign Global awards and Campaign UK awards. With over 500 employees working across some of the UK’s leading brands including the John Lewis Partnership, Virgin Media O2, British Airways, Specsavers, HM Government, LNER, Sony Pictures and Age UK; it is our people who ultimately make the award-winning difference.
So, true to our ethos, we work hard at creating a spirit and atmosphere that inspires our people to be considerate, honest, and professional whilst also being stimulating, imaginative and inspirational. We want people who are great to work with, fun to be with and who genuinely care; about each other, our clients, our media partners and doing great work.
In return, we provide an amazingly collaborative culture, where open communication and an unwavering commitment to diversity of thinking, diversity of background and diversity of skillsets runs through everything we do. All backed up by the highest standards of training, development and support in the industry; so much so, that we have attained IPA (Institute of Practitioners in Advertising) CPD Gold Accreditation for the 13th year running and maintained our CPD Platinum Accreditation for the 7th consecutive year, showcasing our commitment to continuous professional development. We were also featured in the Sunday Times Best Places to Work in both 2023 and 2024. Our being named is completely based on the opinions and perspectives of our employees which makes the accolade all that more special.
Client Account Manager - Waitrose employer: Fuse
Contact Detail:
Fuse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager - Waitrose
✨Tip Number 1
Familiarise yourself with both Waitrose and Battersea Dogs & Cats Home. Understanding their brand values, customer service ethos, and current campaigns will help you engage in meaningful conversations during interviews and demonstrate your genuine interest.
✨Tip Number 2
Network with professionals in the media and advertising industry, especially those who have experience with retail or charity clients. Attend relevant events or webinars to build connections that could provide insights or referrals for the Client Account Manager role.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've successfully managed client relationships in the past. Be ready to discuss specific situations where you demonstrated proactivity and problem-solving abilities.
✨Tip Number 4
Stay updated on trends in the UK media marketplace. Being knowledgeable about current advertising strategies and consumer behaviour will not only impress during interviews but also help you articulate how you can contribute to the agency's success.
We think you need these skills to ace Client Account Manager - Waitrose
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client account management and media. Emphasise any previous roles where you demonstrated strong communication skills and the ability to manage multiple projects simultaneously.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for working with Waitrose and Battersea Dogs & Cats Home. Mention specific aspects of the job description that resonate with you and how your skills align with their needs.
Showcase Your Passion: Demonstrate your passion for media and advertising in your application. Share examples of how you've engaged with brands or campaigns that excite you, and how this has influenced your career path.
Highlight Team Collaboration: Since the role involves working closely with various teams, provide examples of successful collaborations from your past experiences. Highlight your ability to work in a fast-paced environment while maintaining attention to detail.
How to prepare for a job interview at Fuse
✨Research the Brands
Before your interview, take some time to research both Waitrose and Battersea Dogs & Cats Home. Understand their values, recent campaigns, and how they engage with their customers. This will show your genuine interest in the brands and help you tailor your responses.
✨Demonstrate Your Communication Skills
As a Client Account Manager, effective communication is key. Prepare examples of how you've successfully communicated with clients or team members in the past. Highlight your ability to listen, understand client needs, and convey information clearly.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This role requires a proactive approach, so demonstrating your ability to think on your feet and find solutions will be crucial.
✨Highlight Your Teamwork Experience
Since you'll be working closely with a team, share examples of successful collaborations. Discuss how you contribute to a positive team environment and how you manage your time effectively to meet deadlines while supporting your colleagues.
