At a Glance
- Tasks: Manage client accounts and deliver top-notch ticketing solutions for high-profile events.
- Company: Join a dynamic agency known for its fast-paced and innovative environment.
- Benefits: Comprehensive training, flexible working, and opportunities for travel and event management.
- Other info: Opportunity for career growth and development in a vibrant team.
- Why this job: Be part of exciting projects and build strong relationships in the sports industry.
- Qualifications: Experience in client management and proficiency in MS Office required.
The predicted salary is between 35000 - 45000 £ per year.
Fuse is looking for an experienced Account Manager who thrives within a fast-paced agency environment. Reporting to the Account Director, you will assist in delivering the Ticketing & Guest communications solutions for a high-profile client. You and your team will be responsible for the set up, testing, roll out and management of the client’s Guest Management Systems, ordering, allocating and distribution of tickets across multiple UEFA Club Competitions as well as general account management.
Guest Management Systems: Support the implementation of the online guest management systems. Ensure they are user-friendly, efficient, and aligned with the branding guidelines of the sponsor.
Systems training & support: Provide support and guidance to the ticketing team on how to use the system, establishing best practices, monitoring progress as well as training and supporting client Ticket Managers.
Account & Client Management: Be a reliable and knowledgeable member of the Account team supporting junior and senior staff as required to deliver client needs.
Client Relationship Management: Develop and maintain strong relationships with the Client, ensuring their needs are met with the highest level of service. Work closely with UEFA & TEAM (UEFA’s marketing agency) throughout the season.
Project Management: Manage multiple match days simultaneously, ensuring all deadlines are met and stakeholders are kept informed of progress. Keep existing project management tools updated and accurate to ensure efficient workflow and effective communication.
Meetings: Support the Account Executive on managing internal and external meetings ensuring rooms, diary invites, agendas and minutes are completed accurately.
Budget & Commercial Management: Complete timesheets, raise PO’s, track invoice payments and keep internal budgets updated. Support wider event project teams as needed in areas including but not limited to hospitality management, production and build, food and beverage, logistics, operations, project management and content.
Requirements:
- Experience with online ticketing portals and guest management systems
- Client management experience
- Strong relationship building skills
- Strong use of MS Office: Word, Excel, PowerPoint
- Experience of working with international clients would be a bonus but not essential
You need to have the ability & willingness to work flexibly, usually in the London office, with occasional UK/International travel, on-site work at events and some weekend work. This is a full-time role & you must be eligible to work in the UK. We are committed to providing comprehensive training & development plans for all team members.
Account Manager - Asset Management in City of London employer: Fuse
Fuse is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to thrive in a fast-paced agency environment. With a strong commitment to employee growth, we offer comprehensive training and development plans, ensuring that our team members are well-equipped to excel in their roles. Located in London, our office provides unique opportunities to engage with high-profile clients and participate in exciting events, making every day at Fuse both meaningful and rewarding.
