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For Companies At a Glance
- Tasks: Manage client accounts and deliver top-notch communication and service.
- Company: Hearts & Science is a forward-thinking media agency part of Omnicom Media Group.
- Benefits: Enjoy flexible working, Bupa health cover, pension, life assurance, and subsidised food.
- Why this job: Join a dynamic team, work with exciting brands, and develop your skills in a supportive environment.
- Qualifications: Experience in media agencies or client-facing roles, strong communication, and organisational skills required.
- Other info: Hybrid working model with a focus on inclusivity and personal development.
The predicted salary is between 28800 - 42000 £ per year.
Account Manager – Hearts & Science – Opella and Hargreaves Lansdown
London
About the Role
We’re looking for an Account Manager to join our Client Experience team to work on a mix of accounts.
These include Opella and Hargreaves Lansdown primarily, but there is also the opportunity to work on others within the wider team (see below).
The two clients complement each other in terms of media channels used, budgets and team structure:
· Opella (previously called Sanofi) is a category leader and we\’ve won multiple awards for our work on their different pharmaceutical brands·
Hargreaves Lansdown is a fintech company helping to democratise the world of investing. They have a new senior client team and are in the process of acquiring new owners, which means they’re at an exciting inflection point and looking to us to create new and exciting work for them.
The full patch includes Tropicana, Hargreaves Lansdown, Freeview / Freely, Opella (pharmaceuticals), Co Op Bank, Not On The High Street, and Waterwipes. Having a range of brands within our team provides a real opportunity to build skills and experience across different categories without having to jump around, plus also the chance to take a leading role in managing some of the smaller accounts, so would really suit someone looking to build on these areas.
In this role, you will be responsible for delivering excellent day-to-day client services and communications planning. You will also be responsible for contributing to the management and development of junior team members.
About You
This role will be ideal for you if:
· You have previous experience working in a media agency, or experience within a client facing role/ comms planning team.
· You have strong communication skills and the ability to work within multidisciplinary teams.
· Your organisational skills are excellent and good attention to detail.
· You are skilled in end-to-end media planning, and have an understanding of media buying.
· You are positive and entrepreneurial.
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Acquisition team member or if you would feel more comfortable, you can email us confidentially at to let us know how we can support you.
What you can expect
· Flexible working
· Full range of benefits including Bupa, Pension, Life Assurance, Eye Care
· Subsidised food and drink on our 7th floor canteen
About Hearts & Science
Part of Omnicom Media Group (OMG UK), Hearts & Science are an agency fit for the future.
Built in the digital age with agility at our core, our DNA is different from your ordinary media agency. Our people bring to life our values of challenging conventions, celebrating difference, collaboration and positivity.
A central pillar of creating an agency Fit for the Future is making decisions that benefit our people, our agency, our partners and our clients both today and tomorrow. In media terms this means total transparency, over-and-above data governance, ethical media practices and thinking both long and short.
In relation to our culture and our talent, Fit for the Future @ Hearts plays out in three ways:
· Future-proofing careers
· Creating a Diverse and Inclusive Workforce
· Embracing Sustainability
The core of our difference is rooted in our culture, something we invest significant time and energy into nurturing to ensure our people remain happy and fulfilled. This extends into our unparalleled Learning & Development program, our diverse staff population, and our social calendar, which is peppered with standard, and for from standard activities.
We pride ourselves in being like a family so expect to get to know everyone and feel truly supported professionally. We are on of the fastest growing agencies in the market so expect a high paced environment with lots of opportunities.
At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard and well-represented.
We will process your personal data in accordance with our Recruitment Privacy Notice which is available on
Flexible Working
At Omnicom Media Group, we are committed to supporting flexibility for our peoplewhile fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.
We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best – both in their careers and in their lives outside of work.
Be Your Best
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at to let us know how we can support you.
Diversity, Equity & Inclusion at OMG
At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.
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Account Manager - Hearts & Science - Opella and Hargreaves Lansdown employer: Fuse
Contact Detail:
Fuse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Hearts & Science - Opella and Hargreaves Lansdown
✨Tip Number 1
Familiarise yourself with the clients you'll be working with, especially Opella and Hargreaves Lansdown. Understanding their business models, recent news, and marketing strategies will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've successfully managed client relationships in the past. Be ready to discuss specific challenges you faced and how you overcame them, as this role heavily relies on effective client management.
✨Tip Number 3
Highlight your experience in media planning and buying. Be prepared to discuss your approach to end-to-end media strategies and how you've contributed to successful campaigns, as this will demonstrate your fit for the role.
✨Tip Number 4
Emphasise your organisational skills and attention to detail. Consider sharing examples of how you've managed multiple projects or accounts simultaneously, as this will show your ability to thrive in a fast-paced environment like Hearts & Science.
We think you need these skills to ace Account Manager - Hearts & Science - Opella and Hargreaves Lansdown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in media agencies or client-facing roles. Emphasise your communication skills and any specific projects that demonstrate your organisational abilities and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the clients you'll be working with, like Opella and Hargreaves Lansdown, and how your skills align with their needs.
Showcase Relevant Skills: Highlight your end-to-end media planning experience and understanding of media buying in both your CV and cover letter. Use specific examples to illustrate your skills and how they can benefit the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.
How to prepare for a job interview at Fuse
✨Know Your Clients
Familiarise yourself with Opella and Hargreaves Lansdown before the interview. Understand their business models, recent news, and how they fit into the media landscape. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past. Be ready to demonstrate your ability to convey complex ideas clearly and concisely.
✨Highlight Organisational Skills
Discuss your organisational strategies and how you manage multiple accounts or projects simultaneously. Provide specific examples of how your attention to detail has led to successful outcomes in previous roles.
✨Emphasise Team Collaboration
Since the role involves working within multidisciplinary teams, be prepared to talk about your experience collaborating with others. Share instances where you contributed to a team's success and how you fostered a positive working environment.
