Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client communications and manage ticketing for UEFA Champions League events.
- Company: Fuse is a leading global agency in sports and entertainment marketing, founded in 2008.
- Benefits: Enjoy a dynamic work environment with opportunities for travel and flexible working arrangements.
- Why this job: Join a top agency, work with major brands, and make an impact in the sports industry.
- Qualifications: Experience in marketing, project management, and strong Excel skills are essential.
- Other info: Full-time role based in London with occasional weekend work and UK travel.
The predicted salary is between 43200 - 72000 £ per year.
About the Role:
We’re looking for an Account Director who can thrive in a successful and fast-paced agency environment. You will report to the Senior Account Director and will be the main day-to-day point of contact with the client. The client is a global partner of UEFA and the primary focus will be managing the communications, requesting and approval process, and delivery of the clients tickets and events and hospitality activations across all in-season Champions League matches. There may be an additional need to support the Champions League Final, as well as any other contracted events that the client has with UEFA.
You will have strong communication skills, needing to communicate with a pool of global clients, and strong leadership ability, managing 3 direct reports. The successful candidate will also have good organization skills, able to manage multiple projects at once, and keen eye and attention to detail. You will also have excellent Microsoft Excel skills and knowledge of ticketing guest management systems would be a bonus.
Main day-to-day responsibilities will include, but are not limited to:
- Be the main day-to-day point of contact with the client for all ticketing queries
- Managing/overseeing the communications with the client market leads
- Managing/overseeing the requesting and approval process for in-season UCL and UWCL matches
- Overseeing the delivery of client tickets for UCL and UWCL
- Weekly calls with the client on UEFA Champions League Final
- Organising task execution for all communications with the client markets for UCLF/UWCLF
- Quality control on all documents/PPT/presentations/decks for UCLF/UWCLF
- Lead on enhancements and fixes with our ticketing system supplier
- Working with our events and hospitality team, and our ticketing system supplier, to develop the ticketing portal and event app for the UCLF
- Leading weekly team calls
- Regular check-ins with the events and hospitality team
Desired Skills & Experience:
You need to have an ability & willingness to work flexibly, usually in the London office, with occasional UK travel, on site at events and some weekend work. This is a full-time role & you must be eligible to work in the UK. The successful candidate will have the following skills and experience:
- Experience in marketing, specifically in managing partnerships, ticketing, and hospitality
- Project/Account management experience across a range of sport brands would be ideal
- Experience with online ticketing portals and guest management systems preferred
- Strong or advanced Microsoft Excel skills
- A thorough understanding and comfortable in managing financial processes with strong numeracy and analytical skills
- Strong reporting capability
- Experience in managing mid to senior level clients and internal stakeholders
- Experience of working with international clients would be a bonus but not essential
- Experience of people management and ability to motivate and manage project teams
Fuse job descriptions are not intended to be restrictive and are a guideline to the duties in this role.
About the Agency:
Our late, great founder David Pinnington set Fuse up in 2008 in a way that completely disrupted the sponsorship agency landscape at the time – integrated into media, backed by data. We are extremely proud that Fuse has since become one of the leading global agencies in the industry, allowing us to attract incredible clients and talent.
We work with our brand clients to deliver growth through the power of sport & entertainment marketing. Our services cover strategy, brokering, planning & creative, rights consultancy, major events, PR, and measurement. Fuse Ignite is our rights holder consultancy, building world-class sponsorship propositions and providing go-to-market sales expertise across Omnicom and beyond.
Our work has won numerous awards, and our people are frequently recognized by the industry as top performers in their field. We place high importance on our trusted relationships, sound moral judgment, and good governance delivered through transparent processes.
Fuse has a team of 120 in our London HQ and 300 more in 16 offices across the world. We work with clients including PepsiCo, Vodafone, Google, Philips, McDonald’s, Uber, Nissan, British Gas, Enterprise Rent-a-Car, Jaguar Land Rover, Just Eat Takeaway, and Klarna.
#J-18808-Ljbffr
Account Director employer: Fuse
Contact Detail:
Fuse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Make sure to showcase your experience in managing partnerships and ticketing in your conversations. Highlight any relevant projects you've worked on, especially those related to sports brands, as this will resonate well with our agency's focus.
✨Tip Number 2
Demonstrate your strong communication skills by preparing thoughtful questions about our current clients and projects. This shows your interest and helps you stand out as someone who is proactive and engaged.
✨Tip Number 3
Familiarize yourself with the UEFA Champions League and its significance in the sports marketing landscape. Being knowledgeable about our key events will help you connect better with the team and clients during discussions.
✨Tip Number 4
If you have experience with ticketing systems or guest management software, be ready to discuss specific examples of how you've used these tools effectively. This will demonstrate your technical proficiency and readiness for the role.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in marketing and partnerships. Emphasize any previous roles where you managed client communications or worked with ticketing and hospitality.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the agency. Mention specific experiences that demonstrate your strong communication skills and ability to manage multiple projects, as well as your familiarity with Microsoft Excel and ticketing systems.
Showcase Leadership Experience: If you have experience managing teams or leading projects, make sure to include this in your application. Highlight how you motivated your team and achieved successful outcomes, especially in high-pressure environments.
Demonstrate Attention to Detail: Since the role requires quality control on documents and presentations, provide examples in your application that showcase your attention to detail. This could be through past projects where precision was key to success.
How to prepare for a job interview at Fuse
✨Showcase Your Communication Skills
As the main point of contact for clients, it's crucial to demonstrate your strong communication abilities. Prepare examples of how you've effectively managed client relationships and resolved issues in previous roles.
✨Highlight Your Project Management Experience
Be ready to discuss your experience in managing multiple projects simultaneously. Share specific instances where you successfully coordinated tasks and led teams to meet tight deadlines, especially in a fast-paced environment.
✨Demonstrate Your Excel Proficiency
Since advanced Microsoft Excel skills are essential for this role, be prepared to discuss your experience with data analysis and reporting. If possible, bring examples of reports or dashboards you've created in the past.
✨Prepare for Client Scenarios
Anticipate questions about how you would handle specific client scenarios, such as managing ticketing queries or overseeing communications. Think through your approach and be ready to articulate your strategies clearly.
