2nd Line IT Engineer (IT Operations) in London

2nd Line IT Engineer (IT Operations) in London

London Full-Time 27000 - 33000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage IT applications and hardware, ensuring smooth operations across our offices.
  • Company: Join a cutting-edge renewable energy startup on a mission to revolutionise energy systems.
  • Benefits: Enjoy a biannual bonus, fully expensed tech, and meal allowances.
  • Other info: Dynamic work environment with opportunities for growth and innovation.
  • Why this job: Be part of a fast-paced team making a real impact in the renewable energy sector.
  • Qualifications: Experience in 2nd line IT support and scripting skills are essential.

The predicted salary is between 27000 - 33000 £ per year.

Description Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy - fast.

We’re combining first-principles thinking with cutting-edge technology to build a radically better energy system.

We raised $170M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group and strategic angels like Nico Rosberg, the Co-Founder of Solana and GPs behind Meta, Revolut, Spotify, Uber and more.

We’re creating a fully integrated energy company: from developing energy generation projects to real-time power trading and distributed energy installations.

By selling directly to consumers, we cut out the middleman, lower costs and pass on savings to customers.

We are looking for a hands-on and technically skilled 2nd Line IT Engineer to keep Fuse running at full speed.

You will own the day-to-day technical environment across two office locations, ensuring our applications, infrastructure and end-user hardware operate reliably so we can focus on building the future of energy.

The ideal candidate is a problem-solver who thrives in a fast-paced environment and is comfortable owning issues end-to-end, from Google Workspace to a firewall policy change.

Responsibilities You will manage the applications, workspaces and hardware that our team relies on every day and will work closely with the wider IT and engineering teams to operate, automate, and grow our IT environment.

Work across our London-based offices, external sites and our growing cloud presence Administer Saa S applications including but not limited to, Google Workspace, Iru, Revolut people, Linear Use AI tooling to automate manual IT related tasks.

Own all office hardware problems: laptops, meeting room AV and printers Provide 2nd line it support and assist in onboarding/offboarding staff Requirements Proven 2nd line IT experience Experience working in a fast moving Saa S based IT environment Scripting ability in one or more languages, (Python, Bash etc)Confident supporting end-user hardware (Windows/mac OS)Good debugging skills and willingness to pick up unfamiliar tasks Desirable AWS cloud experience or cloud certifications Strong grasp of core networking (TCP/IP, routing, switching, VLANs, VPNs, Wi-Fi)Networking or security certifications (e. g.

CCNP, Fortinet NSE)Bachelor's degree in a related field Benefits Biannual bonus scheme Fully expensed tech to match your needs Paid annual leave Breakfast and dinner allowance for office based employees Job Summary ID: 5D5CEC245ADepartment: Type: full time

2nd Line IT Engineer (IT Operations) in London employer: Fuse Energy Supply

Fuse Energy is an exceptional employer for Senior Mobile Engineers, offering a dynamic and innovative work environment in the heart of London. With a strong focus on employee ownership and autonomy, you'll have the opportunity to shape products from concept to launch while working alongside a talented team dedicated to revolutionising the renewable energy sector. The company provides competitive salaries, equity bonuses, and a culture that prioritises personal growth and cutting-edge technology, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Fuse Energy Supply Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land 2nd Line IT Engineer (IT Operations) in London

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Fuse Energy Supply values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Fuse Energy Supply might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Fuse Energy Supply!

Direct Apply to Fuse Energy Supply

Let's not forget to apply directly through the Fuse Energy Supply website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace 2nd Line IT Engineer (IT Operations) in London

2nd Line IT Support
SaaS Application Administration
Google Workspace
Scripting (Python, Bash)
End-User Hardware Support (Windows/macOS)
Debugging Skills
AWS Cloud Experience

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Fuse Energy Supply.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Fuse Energy Supply. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Fuse Energy Supply

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.