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For Companies At a Glance
- Tasks: Design eye-catching CRM campaigns and collaborate with a creative team.
- Company: Join Fuse, a dynamic company focused on innovative design systems.
- Benefits: Competitive salary, growth opportunities, and a chance to work with cutting-edge tools.
- Other info: Apprenticeship opportunities available for passionate early-career designers.
- Why this job: Make an impact on high-volume campaigns while learning and growing your skills.
- Qualifications: 4-6 years in digital design; Figma experience preferred.
The predicted salary is between 35000 - 45000 £ per year.
The role involves designing CRM campaigns that look sharp, perform well, and translate cleanly from Figma into Braze and other platforms.
Mission
Deliver high-quality creative across lifecycle campaigns while building a strong foundation in CRM thinking, design systems, and platform-aware execution. Success looks like work that is clean, consistent, on-brand, and easy to build, with growing confidence in both craft and thinking.
Pillars of the role
- Campaign design and execution (50%)
- Design campaign assets across email, in-app, push, and landing pages
- Translate briefs into clear, engaging creative
- Apply strong fundamentals: hierarchy, spacing, typography, consistency
- Design with platform constraints in mind
- Ensure files are clean and ready for build
- Collaboration and delivery (25%)
- Work closely with strategists, developers, and senior creatives
- Prepare Figma files for clean handover
- Take feedback and iterate quickly
- Manage multiple briefs and timelines
- Design systems and consistency (15%)
- Work within existing design systems
- Maintain consistency across campaigns
- Contribute improvements to components and templates
- Growth, learning, and experimentation (10%)
- Build understanding of CRM journeys
- Learn how data influences creative
- Stay curious about tools and AI
- Support simple creative tests
What this role is not
- Not just production. Thinking is expected.
- Not responsible for full design system ownership.
- Not expected to lead strategy or workshops.
- Not isolated from building and coding.
Operating principles
- Design for the channel
- Clarity over decoration
- Systems thinking
- Bridge the gap between design and build
- Attention to detail is non-negotiable
Core skills and experience
- 4–6 years in digital design
- Strong visual design fundamentals
- Experience in Figma
- Exposure to email or CRM is a plus
- Strong attention to detail
- Ability to manage multiple tasks
Braze certifications
Required in the first 30 days:
Braze Practitioner certification: core platform understanding and campaign fundamentals
Recommended further learning:
- Email Composition Fundamentals: compose emails efficiently in Braze
- In-App Message Fundamentals: speak directly to users with in-app and in-browser messages
- Personalise Your Messages with Liquid: use Liquid to dynamically insert personalised data into campaigns
Nice to have
- Exposure to Braze or similar tools
- Basic HTML and CSS
- Experience with design systems
- Interest in AI tools
What success looks like
- First 30 days: Deliver campaign assets, learn workflows, and complete the Braze Practitioner certification.
- 60 days: Deliver independently, work within systems, and complete further Braze learning.
- 90 days: High-quality work across clients, contributing improvements to systems and templates.
Why Fuse
- Work on high-volume, high-impact CRM campaigns
- Be part of a team building scalable design systems
- Learn how creative, data, and technology come together
- Opportunity to grow into strategy, systems, and experimentation
A note for early-career designers
If you’ve read this far and thought "that sounds like the role I want in two years, not the one I can do today," please don’t count yourself out. We’re actively exploring an apprenticeship or junior pathway at Fuse for designers who have the instincts, the curiosity, and the portfolio-in-progress, but not yet the years. If that’s you, connect with us @fuse.cx and send us a short note and a link to your work anyway. We’d rather hear from you now and build something around the right people than miss you entirely.
Mid-weight CRM Creative Designer (Lifecycle & Campaigns) in Cheltenham employer: Fuse.cx
Contact Detail:
Fuse.cx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mid-weight CRM Creative Designer (Lifecycle & Campaigns) in Cheltenham
✨Tip Number 1
Get your portfolio in shape! Make sure it showcases your best work, especially projects that highlight your CRM design skills. We want to see how you translate ideas into engaging campaigns, so include examples that demonstrate your attention to detail and creativity.
✨Tip Number 2
Network like a pro! Reach out to people in the industry, attend design meetups, or join online forums. We can’t stress enough how valuable connections can be; they might just lead you to your dream job or give you insider tips on landing that role.
✨Tip Number 3
Practice your pitch! When you get that interview, be ready to talk about your design process and how you approach campaign execution. We love candidates who can articulate their thinking and show how they adapt to different platforms and constraints.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for fresh talent who can bring new ideas to our team, so don’t hesitate to put yourself out there!
We think you need these skills to ace Mid-weight CRM Creative Designer (Lifecycle & Campaigns) in Cheltenham
Some tips for your application 🫡
Show Off Your Design Skills: When you're applying, make sure to showcase your best design work. Include a portfolio that highlights your experience with CRM campaigns and your ability to translate designs from Figma into various platforms. We want to see your creativity shine!
Tailor Your Application: Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in our job description. Show us how you fit into our mission and values at StudySmarter.
Be Clear and Concise: We appreciate clarity over decoration! Make sure your written application is easy to read and straight to the point. Highlight your relevant experience and skills without fluff – we want to know what you can bring to the table.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Fuse.cx
✨Know Your Tools
Familiarise yourself with Figma and Braze before the interview. Be ready to discuss how you've used these tools in your previous work, especially in designing campaign assets. Showing that you can translate briefs into engaging creative will impress the interviewers.
✨Showcase Your Design Process
Prepare to talk through your design process, from concept to execution. Highlight how you apply strong fundamentals like hierarchy and consistency in your work. Bring examples of past campaigns where you’ve successfully managed multiple briefs and timelines.
✨Emphasise Collaboration
This role involves working closely with strategists and developers, so be ready to discuss your experience in collaborative environments. Share specific examples of how you’ve taken feedback and iterated quickly on designs to meet project goals.
✨Stay Curious and Open to Learning
Demonstrate your eagerness to learn about CRM journeys and how data influences creative. Mention any relevant courses or certifications you’re pursuing, like the Braze Practitioner certification, to show your commitment to growth in this field.