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- Tasks: Design eye-catching CRM campaigns and collaborate with a creative team.
- Company: Join a dynamic team at Fuse, focused on impactful design.
- Benefits: Opportunity for growth, learning, and hands-on experience in digital design.
- Other info: Apprenticeship opportunities available for passionate early-career designers.
- Why this job: Make your mark in high-volume campaigns while honing your design skills.
- Qualifications: 4-6 years in digital design; Figma experience preferred.
The predicted salary is between 35000 - 45000 £ per year.
The role involves designing CRM campaigns that look sharp, perform well, and translate cleanly from Figma into Braze and other platforms.
Mission
Deliver high-quality creative across lifecycle campaigns while building a strong foundation in CRM thinking, design systems, and platform-aware execution. Success looks like work that is clean, consistent, on-brand, and easy to build, with growing confidence in both craft and thinking.
Pillars of the role
- Campaign design and execution (50%)
- Design campaign assets across email, in-app, push, and landing pages
- Translate briefs into clear, engaging creative
- Apply strong fundamentals: hierarchy, spacing, typography, consistency
- Design with platform constraints in mind
- Ensure files are clean and ready for build
- Collaboration and delivery (25%)
- Work closely with strategists, developers, and senior creatives
- Prepare Figma files for clean handover
- Take feedback and iterate quickly
- Manage multiple briefs and timelines
- Design systems and consistency (15%)
- Work within existing design systems
- Maintain consistency across campaigns
- Contribute improvements to components and templates
- Growth, learning, and experimentation (10%)
- Build understanding of CRM journeys
- Learn how data influences creative
- Stay curious about tools and AI
- Support simple creative tests
What this role is not
- Not just production. Thinking is expected.
- Not responsible for full design system ownership.
- Not expected to lead strategy or workshops.
- Not isolated from building and coding.
Operating principles
- Design for the channel
- Clarity over decoration
- Systems thinking
- Bridge the gap between design and build
- Attention to detail is non-negotiable
Core skills and experience
- 4–6 years in digital design
- Strong visual design fundamentals
- Experience in Figma
- Exposure to email or CRM is a plus
- Strong attention to detail
- Ability to manage multiple tasks
Braze certifications
- Required in the first 30 days
- Braze Practitioner certification: core platform understanding and campaign fundamentals
Recommended further learning
- Email Composition Fundamentals: compose emails efficiently in Braze
- In-App Message Fundamentals: speak directly to users with in-app and in-browser messages
- Personalise Your Messages with Liquid: use Liquid to dynamically insert personalised data into campaigns
Nice to have
- Exposure to Braze or similar tools
- Basic HTML and CSS
- Experience with design systems
- Interest in AI tools
What success looks like
- First 30 days: Deliver campaign assets, learn workflows, and complete the Braze Practitioner certification.
- 60 days: Deliver independently, work within systems, and complete further Braze learning.
- 90 days: High-quality work across clients, contributing improvements to systems and templates.
Why Fuse
- Work on high-volume, high-impact CRM campaigns
- Be part of a team building scalable design systems
- Learn how creative, data, and technology come together
- Opportunity to grow into strategy, systems, and experimentation
A note for early-career designers
If you’ve read this far and thought "that sounds like the role I want in two years, not the one I can do today," please don’t count yourself out. We’re actively exploring an apprenticeship or junior pathway at Fuse for designers who have the instincts, the curiosity, and the portfolio-in-progress, but not yet the years. If that’s you, connect with us @fuse.cx and send us a short note and a link to your work anyway. We’d rather hear from you now and build something around the right people than miss you entirely.
Mid-weight CRM Creative Designer (Lifecycle & Campaigns) in Basildon employer: Fuse.cx
Contact Detail:
Fuse.cx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mid-weight CRM Creative Designer (Lifecycle & Campaigns) in Basildon
✨Tip Number 1
Get your portfolio in shape! Make sure it showcases your best work, especially projects that highlight your CRM design skills. We want to see how you translate ideas into engaging campaigns, so pick pieces that really shine.
✨Tip Number 2
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We’re all about collaboration, so showing your face and making connections can really help you stand out.
✨Tip Number 3
Practice your pitch! When you get that interview, be ready to talk about your design process and how you tackle challenges. We love candidates who can articulate their thinking and show us their creative journey.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for fresh talent, so don’t hesitate to put yourself out there!
We think you need these skills to ace Mid-weight CRM Creative Designer (Lifecycle & Campaigns) in Basildon
Some tips for your application 🫡
Show Off Your Design Skills: When you're applying, make sure to showcase your best design work. Include examples that highlight your ability to create clean, engaging campaign assets. Remember, we want to see how you translate ideas into visuals, so pick pieces that really reflect your style and attention to detail.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific skills from the job description, like your experience with Figma or any CRM tools you've used. This shows us you’re genuinely interested and have done your homework.
Be Clear and Concise: We love clarity! Make sure your application is easy to read and straight to the point. Use bullet points where possible and keep your language simple. This will help us quickly see your qualifications and fit for the role without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re proactive and keen to join our team. So, don’t hesitate—hit that apply button!
How to prepare for a job interview at Fuse.cx
✨Know Your Tools Inside Out
Make sure you're familiar with Figma and Braze, as these are key to the role. Brush up on how to translate designs into campaigns effectively, and be ready to discuss your experience with these tools during the interview.
✨Showcase Your Design Process
Be prepared to walk through your design process, from understanding a brief to delivering final assets. Highlight how you apply design fundamentals like hierarchy and consistency, and share examples of how you've iterated based on feedback.
✨Demonstrate Collaboration Skills
Since this role involves working closely with strategists and developers, think of examples where you've successfully collaborated in the past. Discuss how you manage multiple briefs and timelines while ensuring clear communication.
✨Stay Curious and Open to Learning
Express your eagerness to learn about CRM journeys and how data influences creative decisions. Mention any relevant courses or certifications you're pursuing, like the Braze Practitioner certification, to show your commitment to growth in this area.