At a Glance
- Tasks: Lead a high-performing team and deliver exceptional client experiences in our new London boutique.
- Company: Join the prestigious House of Fusalp, known for luxury and craftsmanship.
- Benefits: Competitive salary, performance bonuses, staff discounts, and private healthcare.
- Other info: Flexible working hours and clear career progression opportunities in a collaborative culture.
- Why this job: Be part of launching a new boutique and grow your leadership skills in luxury retail.
- Qualifications: 2+ years in luxury retail with supervisory experience and strong customer service skills.
The predicted salary is between 32000 - 35000 £ per year.
Join the House of Fusalp
Founded in Annecy in 1952 by two master tailors, Fusalp combines technical expertise, craftsmanship and timeless elegance to create collections inspired by The Art of the Mountain.
As we prepare to open our new London boutique, we are looking for an experienced Supervisor who will help build a high-performing team and deliver an exceptional client experience from day one.
Your Mission
As a Supervisor, you will lead by example.
In our boutiques, leadership means being present on the sales floor and actively contributing to every aspect of the business.
You will inspire the team not only through coaching and commercial performance, but also by participating in the daily operational life of the boutique.
You will
- Deliver an exceptional client experience and inspire the team to do the same.
- Support the daily operation of the boutique, including opening and closing procedures.
- Coach and motivate the team to achieve individual and boutique KPIs.
- Ensure the boutique consistently reflects Fusalp's visual merchandising and operational standards.
- Lead by example by actively participating in stock management, deliveries, inventories, merchandising and all daily operational activities alongside the team.
- Act as a key holder and confidently manage the boutique in the Store Manager’s absence.
- Foster a positive, collaborative and performance-driven team culture.
- What will help you succeed
We are looking for someone who combines commercial drive with natural leadership and enjoys helping others succeed. To thrive in this role, you will ideally have:
- At least 2 years' experience in luxury or premium retail, including experience supervising or coaching a team.
- A proven ability to achieve sales targets and develop others to do the same.
- Strong customer service and clienteling skills.
- The confidence to make decisions and take ownership of the boutique when needed.
- Excellent organisational skills and attention to detail.
- A strong interest in visual merchandising and boutique presentation.
- Flexibility to work across different London locations.
- Availability to work a flexible rota, including weekends and peak trading periods.
What we offer
- Permanent full-time opportunity offers a salary of £32,000-£35,000 per year (depending on experience)
- Performance Bonus, Staff Discount, Private healthcare, etc.
- The opportunity to help launch a new Fusalp boutique in London.
- A leadership role within a fast-growing international luxury House.
- Ongoing training in products, leadership and client experience.
- Clear opportunities for career progression as Fusalp continues its international expansion.
- A culture where initiative, collaboration and excellence are recognised and encouraged.
Good to know!
Fusalp places just as much importance on technical skills as it does on soft skills when recruiting.
We firmly believe that your personal qualities and interpersonal skills are crucial to strengthening team cohesion and ensuring a harmonious working environment.
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Sales Supervisor - London employer: Fusalp
Fusalp is an exceptional employer that values both technical skills and personal qualities, fostering a collaborative environment where every team member plays a vital role in the boutique's success. Located in London, our new boutique offers a permanent full-time opportunity with competitive salary, performance bonuses, and comprehensive benefits including private healthcare. We are committed to continuous training and career development, ensuring that our employees thrive in a premium retail setting while delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Supervisor - London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Supervisor - London at Fusalp, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Fusalp. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Supervisor - London. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Supervisor - London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Fusalp:When writing your cover letter, make sure to tailor your message specifically for Fusalp. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Fusalp
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Fusalp that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Fusalp that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Fusalp’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
