At a Glance
- Tasks: Deliver exceptional customer service and support daily store operations.
- Company: Join the iconic House of Fusalp, redefining skiwear with elegance.
- Benefits: Competitive salary, performance bonuses, staff discounts, and private healthcare.
- Other info: Collaborative environment with career development opportunities.
- Why this job: Be part of a growing luxury brand and make an impact in retail.
- Qualifications: Experience in premium retail and a passion for customer experience.
Join the House of Fusalp
Founded in Annecy in 1952 by two master tailors, Fusalp has spent over 70 years redefining skiwear by combining technical innovation, exceptional craftsmanship and timeless elegance.
Today, Fusalp brings The Art of the Mountain to life across the world's most iconic mountain destinations and international cities. Our collections move seamlessly from the slopes to the city, guided by one conviction: performance and elegance should never be separated.
As we continue to grow internationally, we are excited to open our new boutique in London and are looking for talented individuals to help shape this new chapter.
Your Mission
At Fusalp, every team member contributes to the overall success of the boutique. Beyond delivering exceptional client experience, you will actively support all aspects of daily store operations, from stock management and visual merchandising to deliveries, opening and closing procedures. We believe that operational excellence is a shared responsibility.
You will:
- Welcome and advise a local and international clientele with professionalism and authenticity.
- Build lasting relationships through exceptional customer service and clienteling.
- Understand clients' needs and recommend products that reflect their lifestyle and expectations.
- Contribute to achieving and exceeding individual and boutique sales targets.
- Share the story, craftsmanship and technical expertise behind every Fusalp collection.
- Maintain the highest standards of visual merchandising and boutique presentation.
- Take ownership of the boutique's day-to-day operations, including stock management, deliveries, replenishment, inventories, cash handling and maintaining impeccable boutique standards.
- Contribute to a collaborative team environment where everyone supports the success of the boutique.
What will help you succeed
You enjoy building relationships, thrive in a premium retail environment and take pride in delivering exceptional service.
To succeed in this role, you will ideally have:
- At least up to 1 years' experience in premium, luxury retail or high-end Premium Fashion
- A genuine passion for customer experience and commercial performance.
- A strong understanding of luxury service standards.
- Excellent communication and interpersonal skills.
- Attention to detail and an appreciation for visual merchandising.
- Flexibility to work across different London locations when required.
- Availability to work a flexible rota, including weekends and peak trading periods.
What you'll love working here
- Permanent full-time opportunity offers a salary of £28,000-£30,000 per year (depending on experience)
- Performance Bonus, Staff Discount, Private healthcare, etc.
- The opportunity to join a growing international luxury House.
- Continuous training on products, client experience and retail excellence.
- Career development opportunities within an expanding international retail network.
- A collaborative environment where initiative, commitment and performance are recognised.
Good to know!
Fusalp places just as much importance on technical skills as it does on soft skills when recruiting. We firmly believe that your personal qualities and interpersonal skills are crucial to strengthening team cohesion and ensuring a harmonious working environment.
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Sales Associate - London employer: Fusalp
Fusalp is an exceptional employer that values both technical skills and personal qualities, fostering a collaborative environment where every team member plays a vital role in the boutique's success. Located in London, our new boutique offers a permanent full-time opportunity with competitive salary, performance bonuses, and comprehensive benefits including private healthcare. We are committed to continuous training and career development, ensuring that our employees thrive in a premium retail setting while delivering outstanding customer experiences.
