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- Tasks: Lead aftersales operations and ensure top-notch customer satisfaction at a franchised dealership.
- Company: Dynamic automotive service company in Shrewsbury with a focus on performance.
- Benefits: Competitive salary, 30 days holiday, and exclusive employee discounts.
- Why this job: Join a team that values leadership and high standards while driving customer experience.
- Qualifications: Proven leadership skills and a passion for delivering exceptional service.
- Other info: Be part of a positive team culture with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
An automotive service company in Shrewsbury is seeking an experienced Service Manager to oversee their aftersales operations. This role focuses on managing a franchised dealership with an emphasis on performance and customer satisfaction. The ideal candidate will have strong leadership skills and a commitment to high standards, ensuring a positive team culture.
Benefits include:
- Competitive salary
- 30 days holiday
- Employee discounts
Aftersales Service Leader — Drive Profit & Experience in Shrewsbury employer: Furrows Group
Contact Detail:
Furrows Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Service Leader — Drive Profit & Experience in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Aftersales Service Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its aftersales operations. Understand their values and how they prioritise customer satisfaction. This will help us tailor our responses and show that we're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've built a positive team culture and driven performance in previous roles. This will demonstrate that we have what it takes to lead their aftersales team effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace Aftersales Service Leader — Drive Profit & Experience in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in aftersales and service management. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership abilities and commitment to customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Aftersales Service Leader role. Share specific examples of how you've driven performance and created a positive team culture in your previous roles.
Showcase Your Achievements: When filling out your application, don’t forget to include any quantifiable achievements. Whether it’s improving customer satisfaction scores or increasing profitability, we love to see numbers that back up your claims!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Furrows Group
✨Know Your Stuff
Make sure you brush up on the specifics of aftersales service management. Understand the key performance indicators that drive success in a franchised dealership and be ready to discuss how you've improved customer satisfaction in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've fostered a positive team culture. Think about times when you motivated your team or resolved conflicts, as these stories will demonstrate your capability to lead effectively.
✨Emphasise Customer Experience
Since this role focuses on customer satisfaction, be ready to share strategies you've implemented to enhance the customer experience. Discuss any feedback mechanisms you've used and how you've acted on customer insights to improve service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's goals for their aftersales operations. This shows your genuine interest in the role and helps you gauge if the company aligns with your values, especially regarding performance and customer care.
