Employee-Owned Auto Service Advisor – Customer-Focused (Oswestry)
Employee-Owned Auto Service Advisor – Customer-Focused (Oswestry)

Employee-Owned Auto Service Advisor – Customer-Focused (Oswestry)

Oswestry Full-Time 25000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome customers and manage service bookings for an exceptional experience.
  • Company: Reputable employee-owned automotive dealership in Oswestry.
  • Benefits: 30 days holiday, health & wellbeing programme, and supportive work environment.
  • Why this job: Join a team that values customer focus and offers great employee benefits.
  • Qualifications: Strong communication skills, detail-oriented, and full UK driving licence.
  • Other info: Great opportunity to grow in a supportive and dynamic workplace.

The predicted salary is between 25000 - 32000 £ per year.

A reputable automotive dealership based in Oswestry is seeking an experienced Service Advisor. The role includes welcoming customers, managing service bookings, and liaising with technicians to ensure an exceptional customer experience.

Ideal candidates will possess strong communication skills, be detail-oriented, and hold a full UK driving licence.

The company offers a supportive environment and various employee benefits including 30 days of holiday and a health & wellbeing programme.

Employee-Owned Auto Service Advisor – Customer-Focused (Oswestry) employer: Furrows Group

Join a reputable automotive dealership in Oswestry that prides itself on being employee-owned, fostering a supportive and collaborative work culture. With generous benefits such as 30 days of holiday and a comprehensive health & wellbeing programme, we are committed to the growth and development of our team members, ensuring a rewarding career path in the automotive industry.
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Contact Detail:

Furrows Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Employee-Owned Auto Service Advisor – Customer-Focused (Oswestry)

Tip Number 1

Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a Service Advisor, you'll need to interact with customers and technicians alike. Role-play common scenarios with a friend to boost your confidence and refine your approach.

Tip Number 3

Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction right from the start.

Tip Number 4

Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.

We think you need these skills to ace Employee-Owned Auto Service Advisor – Customer-Focused (Oswestry)

Customer Service Skills
Communication Skills
Attention to Detail
Service Booking Management
Liaising with Technicians
Problem-Solving Skills
Full UK Driving Licence
Time Management

Some tips for your application 🫡

Show Your Customer Focus: When writing your application, make sure to highlight your experience in providing excellent customer service. We want to see how you've gone above and beyond for customers in the past!

Be Detail-Oriented: Pay attention to the details in your application. Make sure there are no typos or errors, and that you clearly outline your relevant skills and experiences. We appreciate a polished application!

Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively. We love a well-structured application!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Furrows Group

Know the Company Inside Out

Before your interview, do some research on the automotive dealership. Understand their values, services, and what makes them stand out in Oswestry. This will not only impress the interviewers but also help you tailor your answers to align with their customer-focused approach.

Showcase Your Communication Skills

As a Service Advisor, strong communication is key. Prepare examples from your past experiences where you effectively communicated with customers or resolved conflicts. Practising these scenarios can help you articulate your thoughts clearly during the interview.

Demonstrate Attention to Detail

In this role, being detail-oriented is crucial. Think of instances where your attention to detail made a difference in customer service or operational efficiency. Highlighting these experiences will show that you understand the importance of precision in managing service bookings and liaising with technicians.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, employee benefits, and how they support their staff's health and wellbeing. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Employee-Owned Auto Service Advisor – Customer-Focused (Oswestry)
Furrows Group
Location: Oswestry

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