At a Glance
- Tasks: Manage daily operations in a fast-paced Accident Repair Centre and ensure customer satisfaction.
- Company: Join a well-established Shropshire brand with over 105 years of excellence.
- Benefits: Enjoy a competitive salary, company car, 30 days holiday, and health benefits.
- Other info: Great career advancement opportunities in a supportive and inclusive environment.
- Why this job: Be part of a dynamic team and make a real impact in vehicle repair.
- Qualifications: Experience in an Accident Repair Centre and attention to detail are essential.
The predicted salary is between 36000 - 60000 £ per year.
Join a well-established, excellent Shropshire brand – Incorporated in 1918, we have over 105 years of retailing vehicles in Shropshire, enjoying a long and well-earned reputation for quality vehicles and excellent customer service. A company with almost 300 colleagues, and with a great record of staff retention, and proven career advancement opportunities. We operate 3 franchise dealerships across Shropshire representing 4 manufacturers’ car and van brands.
An exciting opportunity has arisen in our Oswestry Accident Repair Centre for an Accident Repair Centre Manager. The successful candidate will be managing the daily functions within the Accident Repair Centre to include assessing damaged vehicles and dealing with insurance companies and customers, in a fast‑paced professional Accident Repair Centre.
Key Tasks for the Bodyshop Manager Will Be:
- Assess and estimate damaged vehicles brought in for repair using Audatex.
- Effectively operate the Bodyshop management system "BMS Eclipse".
- Follow key processes to achieve specified quality and efficiency targets.
- Work with the department to provide a high level of customer satisfaction.
- Help support the Accident Repair Centre Estimator (VDA) and cover as and when needed.
- Raising job cards / invoicing jobs.
- QC completed vehicles.
Key Requirements for the Successful ARC Manager:
- Previous experience of working in an Accident Repair Centre environment in a similar role is essential.
- ATA or IMI Level 3 in vehicle damage assessment is advantageous but not essential.
- Exceptional attention to detail.
- Audatex experience.
- Able to work in a fast‑paced environment and still produce a high standard of work and customer satisfaction.
- Full UK driving licence.
Company Benefits Include:
- Competitive salary based on your experience.
- Company car.
- 30 days holiday including bank holidays.
- Company pension.
- Group life assurance.
- Health & Wellbeing programme.
- Friends & Family vehicle discounts.
- Employee referral bonus.
Hours Of Work: Monday to Friday, 8:00 am to 5:00 pm, 42.5 hours per week.
How to Apply: Please submit CV to hr@furrows.co.uk or arcshrewsbury@furrows.co.uk. Furrows Limited is a diverse and inclusive employer, and welcomes applications from people of all backgrounds.
Accident Repair Centre Manager in Oswestry employer: Furrows Group
Furrows Limited is an outstanding employer in Telford, offering a supportive work culture that prioritises employee well-being and career growth. With a strong emphasis on staff retention and a comprehensive benefits package, including competitive salary, health programmes, and generous holiday allowances, we foster an environment where team members can thrive and develop their skills in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Accident Repair Centre Manager in Oswestry
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who know the ins and outs of accident repair centres. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with Audatex or BMS Eclipse, make sure to highlight that in conversations. Bring it up during interviews or networking events to demonstrate your expertise and how you can hit the ground running.
✨Tip Number 3
Prepare for the fast-paced environment! Brush up on your vehicle damage assessment skills and be ready to discuss how you handle high-pressure situations. Employers love candidates who can keep their cool while delivering top-notch customer service.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to connect with you. Plus, you might just land that dream role at our Oswestry Accident Repair Centre!
We think you need these skills to ace Accident Repair Centre Manager in Oswestry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Accident Repair Centre Manager role. Highlight your relevant experience in managing repair centres and any specific skills like Audatex or BMS Eclipse that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your passion for customer satisfaction and how your previous roles have prepared you for this fast-paced environment.
Show Off Your Attention to Detail:Since exceptional attention to detail is key for this role, make sure your application is free from typos and errors. This shows us you take pride in your work and understand the importance of quality.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Furrows Group
✨Know Your Stuff
Make sure you brush up on your knowledge of Audatex and the BMS Eclipse system. Being able to discuss how you've used these tools in past roles will show that you're ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your previous work in an Accident Repair Centre. Talk about how you assessed damaged vehicles, managed customer expectations, and dealt with insurance companies. This will demonstrate your hands-on experience and problem-solving skills.
✨Emphasise Customer Satisfaction
Since this role involves a lot of customer interaction, be ready to discuss how you've ensured high levels of customer satisfaction in the past. Share any strategies you've implemented to improve service quality or resolve customer complaints.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and growth opportunities within the organisation. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
