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For Companies At a Glance
- Tasks: Be the face of the store, greeting customers and creating an awesome shopping experience.
- Company: Join an award-winning family business, the UK's leading independent furniture retailer.
- Benefits: Enjoy flexible hours, uncapped commission, 24/7 medical support, and up to 33 days' holiday.
- Why this job: Grow your career in a customer-first environment with a focus on progression and teamwork.
- Qualifications: Must be a natural communicator with a passion for sales and problem-solving skills.
- Other info: Work in a vibrant team atmosphere where your efforts are recognized and rewarded.
The predicted salary is between 19700 - 29200 £ per year.
Job Description
SALES CONSULTANT
- You want the flexibility of full or Key-time. You’ve got a life outside of work after all.
- You’re hungry for progression. ‘Growing our own’ and fast-tracking promotions – that’s in our DNA.
- You’ve got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful product, you’ll go far.
- You want an industry-leading package with uncapped commission. Basic Key-time 3-day salary £14,700. Full time basic up to £24,500, Average earnings £47k.
- You want best-in-class benefits. 5% pension, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox, Refer a Friend bonus, staff discount…
- You want to work for an award-winning family business, voted an Outstanding Place to Work and the UK’s leading independent furniture retailer.
- You want to be part of a Great British success story.
The role
You’ll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery.
You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll soon become a Furniture Village expert, well versed in beautiful furniture, world class service and understand how to overdeliver on KPIs.
Your skillset
Our ideal candidate? Looks like this:
- Instinctively understands and embraces a customer-first mindset
- Is a natural born communicator, one who leans in to listen and effortlessly persuade
- Shows initiative and energy, as part of a team or working independently
- Pays attention to detail (critical when ordering bespoke furniture)
- Is punctual and professional, with a genuine smile
- Uses critical thinking to solve problems without being phased
Our business
Our first store opened its doors in Abingdon in 1989. Fast forward and today we have 57 stores across the UK, with more to follow. At Furniture Village, we don’t believe in the hard sell. We believe in understanding customers’ needs, lifestyle and budget, then helping them find the perfect pieces.
Sourcing from across the globe – handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany – we offer beautiful furniture and accessories for every room in the home.
Our people
In the words of our founder and CEO Peter Harrison: “We employ nice people to sell nice furniture to nice customers”. We’ve been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 57 stores on the map with more to come.
The key to our success? Our people. The heartbeat of our business. We offer real progression, real training and real rewards. Not to mention real fun. There’s a reason over 20% of our team has received long service awards, it’s because they want to stay!
Our recruitment
As a family business, it’s really important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let’s talk. Together we can do wonderful things.
Sales Consultant employer: Furniture Village
Contact Detail:
Furniture Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Show your customer-first mindset during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate that you truly understand the importance of creating an awesome end-to-end experience.
✨Tip Number 2
Practice your communication skills! Since being a natural communicator is key for this role, consider role-playing common customer scenarios with a friend or family member. This will help you feel more confident in engaging and inspiring customers.
✨Tip Number 3
Highlight your problem-solving abilities. Think of times when you've faced challenges in a sales environment and how you used critical thinking to resolve them. This will show that you can handle any situation without being phased.
✨Tip Number 4
Demonstrate your enthusiasm for growth and progression. Research the company’s values and express your eagerness to be part of their success story. Let them know you're hungry for advancement and ready to contribute to their award-winning team.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Consultant position. Highlight key responsibilities and required skills, such as customer engagement and problem-solving abilities, to tailor your application.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Use specific examples from your past experiences that demonstrate your ability to create rapport with customers and solve problems effectively.
Highlight Relevant Experience: In your CV, emphasize any previous roles in sales or customer service. Detail your achievements, such as sales targets met or exceeded, and how you contributed to a positive customer experience.
Showcase Your Personality: Since the role requires a genuine smile and a customer-first mindset, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for working in a team-oriented environment.
How to prepare for a job interview at Furniture Village
✨Show Your Customer-First Mindset
During the interview, emphasize your understanding of a customer-first approach. Share examples of how you've successfully engaged with customers in the past, demonstrating your ability to create rapport and understand their needs.
✨Demonstrate Your Communication Skills
As a Sales Consultant, being a natural communicator is key. Practice active listening during the interview and be prepared to discuss how you can effortlessly persuade customers while maintaining a friendly demeanor.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss specific instances where you've used critical thinking to solve problems. This could involve overcoming challenges in previous roles or finding creative solutions to meet customer needs.
✨Exude Professionalism and Energy
Arrive on time, dress professionally, and maintain a positive attitude throughout the interview. A genuine smile and enthusiasm for the role will leave a lasting impression on your interviewers.
