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- Tasks: Engage customers, create rapport, and deliver an awesome shopping experience.
- Company: Join Furniture Village, the UK's leading independent furniture retailer with a family business vibe.
- Benefits: Enjoy flexible hours, uncapped commission, 33 days holiday, and top-notch perks like health insurance.
- Why this job: Be part of a dynamic team in an award-winning company that values progression and fun.
- Qualifications: We seek natural communicators with a customer-first mindset and problem-solving skills.
- Other info: Join a Great British success story with real training and career growth opportunities.
The predicted salary is between 24000 - 34000 ÂŁ per year.
You want the flexibility of full or part-time. Youâve got a life outside of work after all.
Youâre hungry for progression. âGrowing our ownâ and fast-tracking promotions â thatâs in our DNA.
Youâve got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful products, youâll go far.
You want an industry-leading package with uncapped commission. Basic part-time 3-day salary ÂŁ14,700. Full-time basic up to ÂŁ24,500, Average earnings ÂŁ47k.
You want best-in-class benefits: 5% pension, 24/7 medical support, health insurance, up to 33 daysâ holiday, Perkbox, Refer a Friend bonus, staff discount.
You want to work for an award-winning family business, voted an Outstanding Place to Work and the UKâs leading independent furniture retailer.
You want to be part of a Great British success story.
The role: Youâll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery.
Youâll be part of a dynamic team thatâs hungry for success. With our industry-leading training, youâll soon become a Furniture Village expert, well versed in beautiful furniture, world-class service and understand how to overdeliver on KPIs.
Your skillset: Our ideal candidate looks like this:
- Instinctively understands and embraces a customer-first mindset
- Is a natural born communicator, one who leans in to listen and effortlessly persuade
- Shows initiative and energy, as part of a team or working independently
- Pays attention to detail (critical when ordering bespoke furniture)
- Is punctual and professional, with a genuine smile
- Uses critical thinking to solve problems without being phased
Our business: Our first store opened its doors in Abingdon in 1989. Fast forward and today we have 57 stores across the UK, with more to follow. At Furniture Village, we donât believe in the hard sell. We believe in understanding customersâ needs, lifestyle and budget, then helping them find the perfect pieces.
Sourcing from across the globe â handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany â we offer beautiful furniture and accessories for every room in the home.
Our people: In the words of our founder and CEO Peter Harrison: âWe employ nice people to sell nice furniture to nice customers.â Weâve been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 57 stores on the map with more to come.
The key to our success? Our people. The heartbeat of our business. We offer real progression, real training and real rewards. Not to mention real fun. Thereâs a reason over 20% of our team has received long service awards, itâs because they want to stay!
Our recruitment: As a family business, itâs really important to us that everyone feels part of our family. Weâre an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and letâs talk. Together we can do wonderful things.
Sales Consultant employer: Furniture Village
Contact Detail:
Furniture Village Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Sales Consultant
â¨Tip Number 1
Familiarise yourself with the products and services offered by Furniture Village. Understanding the unique selling points of their furniture will help you engage customers effectively and demonstrate your passion for the brand during interviews.
â¨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about their furniture needs. This will help you refine your ability to listen actively and respond persuasively, which is crucial for a Sales Consultant role.
â¨Tip Number 3
Research the company culture at Furniture Village. Understanding their values and commitment to customer service will allow you to align your responses during interviews, showcasing that you are a great fit for their team.
â¨Tip Number 4
Network with current or former employees of Furniture Village on platforms like LinkedIn. They can provide valuable insights into the interview process and what the company looks for in a Sales Consultant, giving you an edge in your application.
We think you need these skills to ace Sales Consultant
Some tips for your application đŤĄ
Understand the Role: Read the job description carefully to understand what the company is looking for in a Sales Consultant. Highlight key skills such as customer engagement, communication, and problem-solving in your application.
Tailor Your CV: Customise your CV to reflect your experience and skills that align with the job requirements. Emphasise any previous sales experience and your ability to work in a team or independently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Show Enthusiasm: In both your CV and cover letter, convey your excitement about the opportunity to work for an award-winning family business. Mention why you admire their approach to customer service and how you can contribute to their success.
How to prepare for a job interview at Furniture Village
â¨Show Your Customer-First Mindset
During the interview, emphasise your understanding of a customer-first approach. Share examples of how you've successfully engaged with customers in the past, demonstrating your ability to listen and respond to their needs.
â¨Demonstrate Your Communication Skills
As a Sales Consultant, strong communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare a few anecdotes that showcase your persuasive abilities and how youâve built rapport with customers.
â¨Highlight Your Problem-Solving Skills
Be ready to discuss situations where you've had to think critically to solve problems. This could involve handling customer complaints or finding solutions for bespoke orders. Show that you can remain calm and professional under pressure.
â¨Express Your Enthusiasm for the Role
Let your passion for sales and beautiful furniture shine through. Talk about why youâre excited about the opportunity at Furniture Village and how you align with their values of providing excellent service without the hard sell.
