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For Companies At a Glance
- Tasks: Be the face of our store, creating amazing customer experiences from start to finish.
- Company: Join Furniture Village, a leading independent furniture retailer with a family feel.
- Benefits: Enjoy competitive pay, flexible hours, health insurance, and up to 33 days' holiday.
- Why this job: Make a real impact by helping customers find their perfect furniture pieces.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Join a dynamic team with real progression opportunities and a fun work environment.
The predicted salary is between 42000 - 58000 £ per year.
Overview
- Furniture Village
- Brent Cross, North West London
- £50,000 per year
- Permanent
- Full-time
- 8 hours ago
The role
You\’ll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery. You\’ll be part of a dynamic team that\’s hungry for success. With our industry-leading training, you\’ll soon become a Furniture Village expert, well versed in beautiful furniture, world class service and understand how to overdeliver on KPIs.
Your skillset
Our ideal candidate? Looks like this:
- Instinctively understands and embraces a customer-first mindset
- Is a natural born communicator, one who leans in to listen and effortlessly persuade
- Shows initiative and energy, as part of a team or working independently
- Pays attention to detail (critical when ordering bespoke furniture)
- Is punctual and professional, with a genuine smile
- Uses critical thinking to solve problems without being phased
Our business
Our first store opened its doors in Abingdon in 1989. Fast forward and today we have 58 stores across the UK, with more to follow. At Furniture Village, we don\’t believe in the hard sell. We believe in understanding customers\’ needs, lifestyle and budget, then helping them find the perfect pieces. Sourcing from across the globe – handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany – we offer beautiful furniture and accessories for every room in the home.
Our people
In the words of our founder and CEO Peter Harrison: \”We employ nice people to sell nice furniture to nice customers\”. We\’ve been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 58 stores on the map with more to come. The key to our success? Our people. The heartbeat of our business. We offer real progression, real training and real rewards. Not to mention real fun. There\’s a reason over 20% of our team has received long service awards, it\’s because they want to stay!
Our recruitment
As a family business, it\’s really important to us that everyone feels part of our family. We\’re an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let\’s talk. Together we can do wonderful things.
Benefits
- 5% pension
- 24/7 medical support
- Health insurance
- Up to 33 days\’ holiday
- Perkbox
- Refer a Friend bonus
- Staff discount
The package
- You want the flexibility of full or Key-time. You\\\’ve got a life outside of work after all.
- You\\\’re hungry for progression. \\\”Growing our own\\\” and fast-tracking promotions – that\\\’s in our DNA.
- You\\\’ve got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful product, you\\\’ll go far.
- You\\\’re after an industry-leading package with uncapped commission. Basic Key-time 3-day salary £15,000. Full-time basic up to £25,000, average earnings £50k+ and uncapped OTE.
- You\\\’re after best-in-class benefits. 5% pension, 24/7 medical support, health insurance, up to 33 days\’ holiday, Perkbox, Refer a Friend bonus, staff discount…
- You\\\’re keen to work for an award-winning family business, voted an Outstanding Place to Work and the UK\’s leading independent furniture retailer.
- You\\\’d like to be part of a Great British success story.
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Sales Consultant employer: Furniture Village
Contact Detail:
Furniture Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the company! Before your interview, dive into Furniture Village's values and culture. This way, you can show how your customer-first mindset aligns perfectly with their approach.
✨Tip Number 2
Practice your communication skills! Since being a natural communicator is key for this role, try role-playing with a friend or family member. This will help you feel more confident when engaging with customers.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your passion for furniture and helping customers shines through. A genuine smile and positive energy can go a long way in making a great impression.
✨Tip Number 4
Be ready to demonstrate your problem-solving skills! Think of examples where you've tackled challenges before. This will show that you can think critically and handle any situation that comes your way in-store.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our customer-first mindset.
Tailor Your Application: Make sure to tailor your application to the Sales Consultant role. Highlight your communication skills and any experience you have in creating rapport with customers. We love seeing how you can relate to our values!
Be Detail-Oriented: Pay attention to the details in your application. Just like when ordering bespoke furniture, accuracy is key! Double-check for typos and ensure your information is clear and concise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Furniture Village!
How to prepare for a job interview at Furniture Village
✨Know Your Stuff
Before the interview, make sure you research Furniture Village and their products. Familiarise yourself with their furniture styles, customer service approach, and any recent news about the company. This will show your genuine interest and help you connect better during the conversation.
✨Showcase Your Communication Skills
As a Sales Consultant, communication is key. Practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you successfully engaged with customers or resolved issues. This will demonstrate your natural ability to connect and persuade.
✨Emphasise Your Customer-First Mindset
During the interview, highlight your understanding of a customer-first approach. Share specific instances where you went above and beyond to meet a customer's needs. This aligns perfectly with Furniture Village's philosophy and will resonate well with the interviewers.
✨Be Ready to Problem-Solve
Prepare for situational questions that test your critical thinking skills. Think of scenarios where you had to solve problems on the spot, especially in a sales context. Showing that you can remain calm and resourceful under pressure will set you apart as a candidate.
