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For Companies At a Glance
- Tasks: Engage customers, create rapport, and deliver an exceptional shopping experience.
- Company: Join Furniture Village, the UK's leading independent furniture retailer with a family business vibe.
- Benefits: Enjoy flexible hours, uncapped commission, 33 days' holiday, health insurance, and more perks.
- Why this job: Be part of a dynamic team in an award-winning company focused on growth and customer satisfaction.
- Qualifications: Looking for natural communicators with a customer-first mindset and problem-solving skills.
- Other info: Join a Great British success story with real progression and training opportunities.
The predicted salary is between 30000 - 42000 ÂŁ per year.
The role
You’ll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery.
You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll soon become a Furniture Village expert, well versed in beautiful furniture, world class service and understand how to overdeliver on KPIs.
Your skillset
Our ideal candidate? Looks like this :
- Instinctively understands and embraces a customer-first mindset
- Is a natural born communicator, one who leans in to listen and effortlessly persuade
- Shows initiative and energy, as part of a team or working independently
- Pays attention to detail (critical when ordering bespoke furniture)
- Is punctual and professional, with a genuine smile
- Uses critical thinking to solve problems without being phased
Our business
Our first store opened its doors in Abingdon in 1989. Fast forward and today we have 58stores across the UK, with more to follow. At Furniture Village, we don’t believe in the hard sell. We believe in understanding customers’ needs, lifestyle and budget, then helping them find the perfect pieces.
Sourcing from across the globe – handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany – we offer beautiful furniture and accessories for every room in the home.
Our people
In the words of our founder and CEO Peter Harrison : “We employ nice people to sell nice furniture to nice customers”. We’ve been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 58stores on the map with more to come.
The key to our success? Our people. The heartbeat of our business. We offer real progression, real training and real rewards. Not to mention real fun. There’s a reason over 20% of our team has received long service awards, it’s because they want to stay!
Our recruitment
As a family business, it’s really important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let’s talk. Together we can do wonderful things.
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Sales Consultant employer: Furniture Village
Contact Detail:
Furniture Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with our products and services. Understanding the beautiful furniture we offer will not only help you engage with customers but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Showcase your customer-first mindset by preparing examples of how you've successfully engaged with customers in the past. This will highlight your natural communication skills and ability to create rapport.
✨Tip Number 3
Research our company culture and values. Being able to articulate why you want to work for an award-winning family business like us will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your problem-solving skills. Think of specific instances where you've used critical thinking to overcome challenges, as this aligns perfectly with our expectations for the Sales Consultant role.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use keywords from the job description, such as 'customer-first mindset' and 'natural born communicator', to demonstrate that you fit the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your ability to engage with customers. Mention specific examples of how you've successfully sold products or provided excellent customer service in the past.
Showcase Your Personality: Since the company values a friendly and approachable attitude, let your personality shine through in your application. Use a conversational tone and express your enthusiasm for joining a family business that prioritises its people.
Highlight Your Progression Mindset: Emphasise your desire for growth and progression within the company. Mention any previous experiences where you have taken initiative or sought out training opportunities to improve your skills.
How to prepare for a job interview at Furniture Village
✨Show Your Customer-First Mindset
During the interview, emphasise your understanding of a customer-first approach. Share examples of how you've successfully engaged with customers in the past, demonstrating your ability to listen and respond to their needs.
✨Demonstrate Your Communication Skills
As a Sales Consultant, strong communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you can persuade and connect with customers, showcasing your natural ability to build rapport.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss scenarios where you've used critical thinking to solve problems. This could involve overcoming objections from customers or finding creative solutions to meet their needs, which aligns with the company's ethos of understanding customer requirements.
✨Express Your Enthusiasm for the Role
Let your passion for sales and beautiful products shine through. Talk about what excites you about the furniture industry and why you want to be part of a family business that values its employees and offers real progression opportunities.
