At a Glance
- Tasks: Engage customers, create rapport, and deliver an exceptional shopping experience.
- Company: Join Furniture Village, the UK's leading independent furniture retailer with a family business vibe.
- Benefits: Enjoy flexible hours, uncapped commission, 33 days' holiday, health insurance, and more!
- Other info: Join a Great British success story with real training and rewards.
- Why this job: Be part of a dynamic team in an award-winning company that values progression and fun.
- Qualifications: Looking for natural communicators with a customer-first mindset and problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
£25,500 Basic OTE £45,000 – £50,000 – Competitive Pension, Family Partnership & much more.
Furniture Village – Sales Consultant
Cambridge – 40 Hour Contract – Working 5 days a week, Monday to Sunday on a rota’d basis, this role includes working every weekend. Want to be part of a high‑energy team that works hard, has fun while doing it and makes a difference every day? Join Furniture Village – the UK’s largest privately‑owned independent furniture retailer.
About Us
Furniture Village is a family‑owned business founded in 1989 by our Chief Executive Chairman. For over 30 years we’ve been manufacturing, selling, delivering and assembling high‑end furniture at the best price. At the heart of everything we do is a commitment to getting it right.
Built on the belief that we employ nice people to sell nice furniture to nice people. We bring a world‑class service to homes across the UK, and we deliver it with care.
Your Role
- Be the face of the store.
- Greet customers and build a rapport to understand their needs.
- Create an awesome end‑to‑end experience for all customers.
- Work towards individual and team sales targets.
- Communicate clearly and confidently with your team.
- Follow health & safety procedures at all times.
- Make a difference every day to the customer experience.
Our Benefits
- Competitive package: £25,500 plus £200 a week commission guarantee for the first 13 weeks, OTE £45,000 – £50,000.
- Work for an award‑winning, family‑run business.
- Annual Family Partnership celebration – recognising YOU! (eligibility for the benefit will begin upon completion of 1 year’s service).
- Innovate & grow: clear career path, full training and personal development opportunities.
- Staff discount.
- 24/7 medical support, health insurance and Perkbox benefits.
- 28 days holiday entitlement including bank holiday, increase to a maximum of 33 days based on length of service.
Our Ideal Candidate
- You want to be here, want to do well, and want to be heard.
- A team player with a strong work ethic.
- Happy to work weekends and deliver on our busiest sales days.
- Reliable, organised and confident in customer service and sales.
- Comfortable using systems and following processes with confidence in problem solving.
- Proud of your work and passionate about doing things right.
A Great British Success Story!
At Furniture Village, we achieve together, and we have fun while doing it. Our people are our greatest strength. Join us and be part of something truly special!
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Sales Consultant employer: Furniture Village
Contact Detail:
Furniture Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with the products we offer at Furniture Village. Understanding our range of beautiful furniture and accessories will help you engage customers effectively and demonstrate your passion for what we sell.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about their furniture needs. This will help you develop a natural rapport with customers, making it easier to understand their requirements when you’re on the sales floor.
✨Tip Number 3
Showcase your problem-solving abilities by thinking of scenarios where you might need to assist a customer with a unique request. Being prepared with solutions will demonstrate your critical thinking skills and customer-first mindset during the interview.
✨Tip Number 4
Research our company culture and values. Understanding our commitment to being an Outstanding Place to Work will allow you to align your personal values with ours, making you a more attractive candidate who fits well within our family business.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Sales Consultant. Highlight your customer-first mindset and ability to engage with customers in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise your communication skills, attention to detail, and any previous sales experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of the furniture industry. Mention why you want to work for this family business and how you can contribute to their success.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which are key traits for a Sales Consultant.
How to prepare for a job interview at Furniture Village
✨Show Your Customer-First Mindset
Demonstrate your understanding of a customer-first approach during the interview. Share examples of how you've engaged with customers in the past, highlighting your ability to listen and respond to their needs effectively.
✨Communicate with Confidence
As a Sales Consultant, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you can persuade and inspire customers while maintaining a friendly rapport.
✨Highlight Your Problem-Solving Skills
Prepare to discuss situations where you've successfully solved problems or overcome challenges. This will showcase your critical thinking abilities and how you can handle issues that may arise in a retail environment.
✨Emphasise Teamwork and Initiative
Share experiences that demonstrate your ability to work well in a team as well as independently. Highlight instances where you've taken the initiative to improve processes or enhance customer experiences, showing that you're proactive and energetic.