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For Companies At a Glance
- Tasks: Engage with customers, guide them to the right choices, and deliver excellent service.
- Company: Join the UK's largest furniture specialist known for outstanding products and service.
- Benefits: Earn a competitive salary with OTE up to £50,000 and enjoy staff discounts.
- Other info: Clear opportunities for progression in a fast-paced, target-driven environment.
- Why this job: Be part of a dynamic team creating inspiring living spaces for customers.
- Qualifications: Previous retail sales experience and a passion for customer service are essential.
The predicted salary is between 25500 - 50000 £ per year.
About Furniture Village
At Furniture Village, we are the UK’s largest furniture specialist, known for exceptional products and outstanding customer service. We create inspiring living spaces and deliver a seamless shopping experience.
Location: Lincoln
Salary: £25,500 OTE £45,000-£50,000
Type: Full-time, Permanent
What You Will Get As a Retail Sales Advisor:
- £25,500 basic with realistic OTE of £45,000 to £50,000
- Staff discount across our product range
- Clear opportunities for progression and development
- Pension scheme and holiday entitlement
The Role
We are looking for a motivated Retail Sales Advisor to join our Chester store. You will engage with customers, understand their needs and guide them to the right choices. This is a customer-facing, target-driven role where you will play a key part in delivering a great in-store experience.
What you will be doing as a Retail Sales Advisor:
- Deliver excellent customer service by listening and responding to customer needs
- Guide customers through products, features and aftercare
- Build strong relationships to encourage repeat business
- Achieve and exceed personal and store sales targets
- Maintain high standards across the showroom
- Process sales accurately using in-store systems
- Support with stock, deliveries, and general store operations
What We Are Looking For:
- Previous retail sales experience, ideally in furniture or homeware
- Confident communicator with a friendly, approachable style
- Passion for customer service and creating a great experience
- Organised with good attention to detail
- Comfortable working in a fast-paced, target-driven environment
- Flexible to work weekends and bank holidays
- Basic IT skills
If you are passionate about sales and delivering a great customer experience, we would love to hear from you. Apply now to join our team as a Retail Sales Advisor!
Retail Sales Advisor employer: Furniture Village
Contact Detail:
Furniture Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Furniture Village. Understand their products and customer service ethos. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your previous retail experience and how it relates to the role of a Retail Sales Advisor. Be ready to share specific examples of how you've delivered excellent customer service in the past.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share examples of how you've gone above and beyond for customers in the past – it’ll really make you stand out!
Tailor Your Experience: Make sure to highlight any previous retail sales experience, especially in furniture or homeware. We want to know how your background aligns with the role, so don’t be shy about showcasing your relevant skills!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Furniture Village
✨Know Your Products
Before the interview, take some time to familiarise yourself with Furniture Village's product range. Understand the features and benefits of different furniture items, as well as any current promotions. This will help you demonstrate your passion for the products and show that you're ready to engage with customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided exceptional customer service. Think about situations where you went above and beyond to meet a customer's needs. This will highlight your ability to create a great in-store experience, which is crucial for the Retail Sales Advisor role.
✨Practice Your Communication Style
Since this role requires a confident and friendly approach, practice your communication skills before the interview. You might want to role-play common customer interactions with a friend or family member. This will help you feel more comfortable and articulate during the actual interview.
✨Be Ready for Target-Driven Questions
Expect questions about how you handle targets and pressure in a fast-paced environment. Prepare to discuss specific sales goals you've achieved in the past and how you plan to exceed targets at Furniture Village. Showing that you're motivated by sales will resonate well with the interviewers.