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For Companies At a Glance
- Tasks: Engage with customers, guide them to the right choices, and deliver excellent service.
- Company: Join the UK's largest furniture specialist known for outstanding products and service.
- Benefits: Competitive salary with OTE, staff discounts, and clear progression opportunities.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Make a real impact by creating inspiring living spaces for customers.
- Qualifications: Previous retail sales experience and a passion for customer service.
The predicted salary is between 25500 - 50000 £ per year.
About Furniture Village
We are the UK’s largest furniture specialist, known for exceptional products and outstanding customer service. We create inspiring living spaces and deliver a seamless shopping experience.
Location: Gillingham
Salary: £25,500 OTE £45,000-£50,000
Type: Full-time, Permanent
What You Will Get As a Retail Sales Specialist
- £25,500 basic with realistic OTE of £45,000 to £50,000
- Staff discount across our product range
- Clear opportunities for progression and development
- Pension scheme and holiday entitlement
The Role
We are looking for a motivated Retail Sales Advisor to join our Gillingham store. You will engage with customers, understand their needs and guide them to the right choices. This is a customer-facing, target-driven role where you will play a key part in delivering a great in-store experience.
What you will be doing as a Retail Sales Specialist
- Deliver excellent customer service by listening and responding to customer needs
- Guide customers through products, features and aftercare
- Build strong relationships to encourage repeat business
- Achieve and exceed personal and store sales targets
- Maintain high standards across the showroom
- Process sales accurately using in-store systems
- Support with stock, deliveries, and general store operations
What We Are Looking For
- Previous retail sales experience, ideally in furniture or homeware
- Confident communicator with a friendly, approachable style
- Passion for customer service and creating a great experience
- Organised with good attention to detail
- Comfortable working in a fast-paced, target-driven environment
- Flexible to work weekends and bank holidays
- Basic IT skills
If you are passionate about sales and delivering a great customer experience, we would love to hear from you. Apply now to join our team as a Retail Sales Specialist!
Retail Sales Specialist in Medway employer: Furniture Village
Contact Detail:
Furniture Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Specialist in Medway
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Furniture Village. Understand their products and customer service ethos. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about engaging with customers, think about how you would sell a piece of furniture. Role-play with a friend or family member to get comfortable with your approach and responses.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly and approachable side shine through. Remember, they’re looking for someone who can build relationships with customers, so be yourself and let your passion for customer service come across.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Retail Sales Specialist position.
We think you need these skills to ace Retail Sales Specialist in Medway
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you went above and beyond to create a great experience for someone. This will show us that you're the right fit for our team!
Highlight Relevant Experience: Make sure to mention any previous retail sales experience, especially in furniture or homeware. We want to see how your background aligns with what we do at Furniture Village, so don’t hold back on those details!
Be Personable and Approachable: Your written application should reflect your friendly and approachable style. Use a conversational tone and be yourself! We’re looking for someone who can connect with customers, so let that shine through in your writing.
Check Your Details: Before hitting send, double-check your application for any typos or errors. Attention to detail is key in our fast-paced environment, and we want to see that you take pride in your work. And remember, apply through our website for the best chance!
How to prepare for a job interview at Furniture Village
✨Know Your Products
Before the interview, take some time to familiarise yourself with Furniture Village's product range. Understand the features and benefits of key items, as well as any current promotions. This will help you demonstrate your passion for the products and show that you're ready to engage customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided exceptional customer service. Think about specific situations where you went above and beyond to meet a customer's needs. This will highlight your ability to create a great in-store experience, which is crucial for this role.
✨Practice Your Communication Style
Since the role requires a confident communicator, practice speaking clearly and engagingly. You might want to role-play common customer interactions with a friend or family member. This will help you feel more comfortable and natural during the interview, making it easier to connect with the interviewer.
✨Demonstrate Your Target-Driven Mindset
Be ready to discuss how you've met or exceeded sales targets in the past. Use specific metrics or achievements to back up your claims. This will show that you understand the importance of being target-driven and are motivated to succeed in a similar environment at Furniture Village.