At a Glance
- Tasks: Engage with customers, understand their needs, and guide them to the right furniture choices.
- Company: Join the UK's largest furniture specialist known for exceptional products and service.
- Benefits: Earn a competitive salary with OTE up to £50,000, plus staff discounts and progression opportunities.
- Other info: Flexible hours and a fast-paced environment with great career growth potential.
- Why this job: Be part of a dynamic team delivering inspiring living spaces and a seamless shopping experience.
- Qualifications: Previous retail sales experience and a passion for customer service are essential.
The predicted salary is between 25500 - 25500 € per year.
Location: New Malden
Salary: £25,500 OTE £45,000-£50,000
Type: Full-time, Permanent
About Furniture Village
We are the UK’s largest furniture specialist, known for exceptional products and outstanding customer service. We create inspiring living spaces and deliver a seamless shopping experience.
What You Will Get As a Sales Specialist
- £25,500 basic with realistic OTE of £45,000 to £50,000
- Staff discount across our product range
- Clear opportunities for progression and development
- Pension scheme and holiday entitlement
The Role
We are looking for a motivated Sales Specialist to join our New Malden store. You will engage with customers, understand their needs and guide them to the right choices. This is a customer‑facing, target‑driven role where you will play a key part in delivering a great in‑store experience.
What You Will Be Doing As a Sales Specialist
- Deliver excellent customer service by listening and responding to customer needs
- Guide customers through products, features and aftercare
- Build strong relationships to encourage repeat business
- Achieve and exceed personal and store sales targets
- Maintain high standards across the showroom
- Process sales accurately using in‑store systems
- Support with stock, deliveries, and general store operations
What We Are Looking For
- Previous retail sales experience, ideally in furniture or homeware
- Confident communicator with a friendly, approachable style
- Passion for customer service and creating a great experience
- Organised with good attention to detail
- Comfortable working in a fast‑paced, target‑driven environment
- Flexible to work weekends and bank holidays
- Basic IT skills
If you are passionate about sales and delivering a great customer experience, we would love to hear from you. Apply now to join our team as a Sales Specialist!
Sales Specialist in London employer: Furniture Village
At Furniture Village, we pride ourselves on being the UK's largest furniture specialist, offering a vibrant work culture that values exceptional customer service and employee development. As a Sales Specialist in our New Malden store, you'll enjoy competitive earnings potential, generous staff discounts, and clear pathways for career progression, all while being part of a supportive team dedicated to creating inspiring living spaces for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on Furniture Village. Understand their products and customer service ethos. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you would sell a piece of furniture to a customer. Role-play with a friend or in front of the mirror. This will boost your confidence and help you articulate your sales skills during the interview.
✨Tip Number 3
Show off your people skills! As a Sales Specialist, building relationships is key. Be ready to share examples of how you've successfully engaged with customers in the past. This will demonstrate your ability to create a great in-store experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Sales Specialist in London
Some tips for your application 🫡
Show Your Passion for Sales:When writing your application, let your enthusiasm for sales shine through! Share specific examples of how you've engaged with customers and created great experiences in previous roles. We want to see that you’re not just looking for a job, but that you genuinely love what you do.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Sales Specialist role. Highlight your retail experience, especially in furniture or homeware, and showcase your communication skills. We appreciate when applicants take the time to align their experience with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for organised individuals with good attention to detail, so show us you can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Furniture Village!
How to prepare for a job interview at Furniture Village
✨Know Your Products
Before the interview, take some time to familiarise yourself with Furniture Village's product range. Understand the features and benefits of key items, as well as any current promotions. This will help you demonstrate your passion for the products and show that you're ready to engage with customers effectively.
✨Showcase Your Sales Skills
Prepare examples from your previous retail experience where you've successfully met or exceeded sales targets. Be ready to discuss specific strategies you used to engage customers and close sales. This will highlight your ability to thrive in a target-driven environment.
✨Emphasise Customer Service
Since the role is heavily focused on customer interaction, think of instances where you've gone above and beyond for a customer. Share these stories during the interview to illustrate your commitment to delivering exceptional service and creating a great shopping experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
