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For Companies At a Glance
- Tasks: Engage with customers, guide them to the right choices, and deliver excellent service.
- Company: Join the UK's largest furniture specialist known for outstanding products and service.
- Benefits: Competitive salary with OTE, staff discounts, and clear progression opportunities.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team creating inspiring living spaces for customers.
- Qualifications: Previous retail sales experience and a passion for customer service.
The predicted salary is between 25500 - 50000 £ per year.
About Furniture Village
At Furniture Village, we are the UK’s largest furniture specialist, known for exceptional products and outstanding customer service. We create inspiring living spaces and deliver a seamless shopping experience.
Location: Enfield
Salary: £25,500 OTE £45,000-£50,000
Type: Full-time, Permanent
What You Will Get As a Retail Sales Advisor:
- £25,500 basic with realistic OTE of £45,000 to £50,000
- Staff discount across our product range
- Clear opportunities for progression and development
- Pension scheme and holiday entitlement
The Role
We are looking for a motivated Retail Sales Advisor to join our Enfield store. You will engage with customers, understand their needs and guide them to the right choices. This is a customer‑facing, target‑driven role where you will play a key part in delivering a great in‑store experience.
What you will be doing as a Retail Sales Advisor:
- Deliver excellent customer service by listening and responding to customer needs
- Guide customers through products, features and aftercare
- Build strong relationships to encourage repeat business
- Achieve and exceed personal and store sales targets
- Maintain high standards across the showroom
- Process sales accurately using in‑store systems
- Support with stock, deliveries, and general store operations
What We Are Looking For:
- Previous retail sales experience, ideally in furniture or homeware
- Confident communicator with a friendly, approachable style
- Passion for customer service and creating a great experience
- Organised with good attention to detail
- Comfortable working in a fast‑paced, target‑driven environment
- Flexible to work weekends and bank holidays
- Basic IT skills
If you are passionate about sales and delivering a great customer experience, we would love to hear from you. Apply now to join our team as a Retail Sales Advisor!
Retail Sales Advisor in London employer: Furniture Village
Contact Detail:
Furniture Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on Furniture Village. Understand their products and customer service ethos. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your previous retail experience and how it relates to the role of a Retail Sales Advisor. Be ready to share specific examples of how you've delivered excellent customer service in the past.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail Sales Advisor in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you went above and beyond to create a great experience for someone. This will show us that you’re the right fit for our team!
Highlight Relevant Experience: If you've worked in retail or have experience with furniture or homeware, make sure to mention it! We want to see how your background aligns with what we do at Furniture Village, so don’t hold back on those details.
Be Personable and Approachable: Your written application should reflect your friendly and approachable style. Use a conversational tone and let your personality shine through. We’re looking for someone who can connect with customers, even before they meet you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at Furniture Village
✨Know Your Products
Before the interview, take some time to familiarise yourself with Furniture Village's product range. Understand the features and benefits of key items, as this will help you demonstrate your knowledge and passion for the role during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided exceptional customer service. Think about how you listened to customer needs and resolved issues, as this will highlight your suitability for a customer-facing role.
✨Practice Your Communication Style
Since the role requires a confident communicator, practice speaking clearly and engagingly. You might even want to role-play common customer scenarios with a friend to get comfortable with guiding customers through their choices.
✨Demonstrate Your Sales Acumen
Be ready to discuss how you've achieved sales targets in the past. Prepare specific examples that showcase your ability to drive sales and build relationships with customers, as this is crucial for success in a target-driven environment.