At a Glance
- Tasks: Engage with customers, understand their needs, and guide them to the right furniture choices.
- Company: Join Furniture Village, the UK's largest furniture specialist with a focus on customer service.
- Benefits: Earn a competitive salary with OTE up to £50,000, plus staff discounts and career progression.
- Other info: Flexible hours and opportunities for growth in a fast-paced environment.
- Why this job: Be part of a dynamic team creating inspiring living spaces and delivering exceptional shopping experiences.
- Qualifications: Previous retail sales experience and a passion for customer service are essential.
The predicted salary is between 25500 - 25500 € per year.
Location: Guildford
Salary: £25,500 OTE £45,000-£50,000
Type: Full-time, Permanent
At Furniture Village, we are the UK’s largest furniture specialist, known for exceptional products and outstanding customer service. We create inspiring living spaces and deliver a seamless shopping experience.
What You Will Get As a Sales Specialist
- £25,500 basic with realistic OTE of £45,000 to £50,000
- Staff discount across our product range
- Clear opportunities for progression and development
- Pension scheme and holiday entitlement
The Role
We are looking for a motivated Sales Specialist to join our Guildford store. You will engage with customers, understand their needs and guide them to the right choices. This is a customer-facing, target-driven role where you will play a key part in delivering a great in-store experience.
What You Will Be Doing As a Sales Specialist
- Deliver excellent customer service by listening and responding to customer needs
- Guide customers through products, features and aftercare
- Build strong relationships to encourage repeat business
- Achieve and exceed personal and store sales targets
- Maintain high standards across the showroom
- Process sales accurately using in-store systems
- Support with stock, deliveries, and general store operations
What We Are Looking For
- Previous retail sales experience, ideally in furniture or homeware
- Confident communicator with a friendly, approachable style
- Passion for customer service and creating a great experience
- Organised with good attention to detail
- Comfortable working in a fast-paced, target-driven environment
- Flexible to work weekends and bank holidays
- Basic IT skills
If you are passionate about sales and delivering a great customer experience, we would love to hear from you. Apply now to join our team as a Sales Specialist!
Sales Specialist in Guildford employer: Furniture Village
At Furniture Village, we pride ourselves on being the UK's largest furniture specialist, offering a vibrant work culture that values exceptional customer service and employee development. As a Sales Specialist in our Guildford store, you will enjoy competitive earnings potential, generous staff discounts, and clear pathways for career progression, all within a supportive environment that encourages personal growth and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Specialist in Guildford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Furniture Village. Understand their products and customer service ethos. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about engaging with customers, think about how you would sell a product. Role-play with a friend or family member to get comfortable with your approach and responses to common customer queries.
✨Tip Number 3
Show off your personality! In a customer-facing role like this, being friendly and approachable is key. Let your personality shine through during the interview – it’s not just about your skills, but also about how well you can connect with customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Specialist in Guildford
Some tips for your application 🫡
Show Your Passion for Sales:When writing your application, let your enthusiasm for sales shine through! Share specific examples of how you've engaged with customers and created great experiences in previous roles. We love to see that passion!
Tailor Your CV:Make sure your CV is tailored to the Sales Specialist role. Highlight any relevant retail experience, especially in furniture or homeware. We want to see how your skills match what we're looking for, so don’t hold back!
Be Personable:In your cover letter, adopt a friendly and approachable tone. Remember, we’re looking for someone who can connect with customers, so show us your personality! A warm, engaging style will definitely catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Furniture Village
✨Know Your Products
Before the interview, take some time to familiarise yourself with Furniture Village's product range. Understand the features and benefits of key items, as well as any current promotions. This will help you demonstrate your passion for the role and show that you're ready to engage with customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've delivered exceptional customer service. Think about specific situations where you went above and beyond to meet a customer's needs. This will highlight your ability to create a great in-store experience, which is crucial for the Sales Specialist role.
✨Practice Your Communication Style
Since this role requires a confident communicator, practice speaking clearly and engagingly. You might want to do a mock interview with a friend or family member. Focus on being friendly and approachable, as these traits are essential for building strong relationships with customers.
✨Be Ready for Target-Driven Questions
Expect questions about how you handle targets and pressure. Prepare to discuss your previous sales achievements and how you plan to meet or exceed targets at Furniture Village. Showing that you thrive in a fast-paced environment will make you stand out as a candidate.
