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For Companies At a Glance
- Tasks: Engage with customers, guide them to the right choices, and deliver excellent service.
- Company: Join the UK's largest furniture specialist known for outstanding products and service.
- Benefits: Competitive salary with OTE, staff discounts, and clear progression opportunities.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by creating inspiring living spaces for customers.
- Qualifications: Previous retail sales experience and a passion for customer service.
The predicted salary is between 25500 - 50000 £ per year.
About Furniture Village: We are the UK’s largest furniture specialist, known for exceptional products and outstanding customer service. We create inspiring living spaces and deliver a seamless shopping experience.
Location: Gillingham
Salary: £25,500 OTE £45,000-£50,000
Type: Full-time, Permanent
What You Will Get As a Retail Sales Specialist:
- £25,500 basic with realistic OTE of £45,000 to £50,000
- Staff discount across our product range
- Clear opportunities for progression and development
- Pension scheme and holiday entitlement
The Role:
We are looking for a motivated Retail Sales Advisor to join our Gillingham store. You will engage with customers, understand their needs and guide them to the right choices. This is a customer-facing, target-driven role where you will play a key part in delivering a great in-store experience.
What you will be doing as a Retail Sales Specialist:
- Deliver excellent customer service by listening and responding to customer needs
- Guide customers through products, features and aftercare
- Build strong relationships to encourage repeat business
- Achieve and exceed personal and store sales targets
- Maintain high standards across the showroom
- Process sales accurately using in-store systems
- Support with stock, deliveries, and general store operations
What We Are Looking For:
- Previous retail sales experience, ideally in furniture or homeware
- Confident communicator with a friendly, approachable style
- Passion for customer service and creating a great experience
- Organised with good attention to detail
- Comfortable working in a fast-paced, target-driven environment
- Flexible to work weekends
Retail Sales Specialist in Gillingham employer: Furniture Village
Contact Detail:
Furniture Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Specialist in Gillingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Furniture Village. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your previous retail experience and how it relates to the role. Be ready to share specific examples of how you've delivered excellent customer service in the past.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional for your interview to show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Specialist in Gillingham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you went above and beyond to create a great experience for someone. This will show us that you’re the right fit for our team!
Highlight Relevant Experience: Make sure to mention any previous retail sales experience, especially in furniture or homeware. We want to see how your background aligns with what we do at Furniture Village, so don’t hold back on those details!
Be Personable and Approachable: Use a friendly tone in your application. We’re looking for confident communicators who can connect with customers, so let your personality shine through in your writing. It’s all about making that first impression count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Furniture Village!
How to prepare for a job interview at Furniture Village
✨Know Your Products
Before the interview, take some time to familiarise yourself with Furniture Village's product range. Understand the features and benefits of different furniture types. This will not only impress your interviewers but also help you answer questions about how you would guide customers in-store.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided exceptional customer service. Think about specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your passion for creating great experiences, which is key for this role.
✨Practice Your Communication Style
Since the role requires a confident communicator, practice speaking clearly and engagingly. You might want to role-play common customer scenarios with a friend or family member. This will help you feel more comfortable and natural during the actual interview.
✨Be Ready for Target-Driven Questions
Expect questions about how you handle sales targets and pressure. Prepare to discuss your strategies for achieving and exceeding sales goals. Sharing specific metrics or achievements from your past roles can really make you stand out as a candidate who thrives in a target-driven environment.