Location: Maidenhead
Salary: £35,000 OTE £38,500
Type: Full-time, Permanent, 40 Hours per Week
About Furniture Village
At Furniture Village, we are the UK's largest furniture specialist, known for exceptional products and outstanding customer service. We create inspiring homes and deliver a seamless customer experience from showroom to doorstep. Our Home Delivery teams play a vital role in bringing the Furniture Village experience to life, ensuring every customer receives the service they deserve.
What You Will Get As a Home Delivery Supervisor
- £35,000 salary with up to 10% annual bonus.
- Staff discount across our product range.
- Clear opportunities for progression and development.
- Competitive pension scheme.
- 28 days holiday including bank holidays, increasing with service.
- Family Partnership recognition programme.
- 24/7 medical support, health insurance and Perkbox benefits.
- Full training and ongoing development opportunities.
The Role
We are looking for an organised and motivated Home Delivery Supervisor to join our Maidenhead Distribution Centre. You will support the day-to-day operation of our delivery fleet and warehouse, ensuring compliance, safety and exceptional service standards are maintained at all times. This is a hands‑on leadership role where you will help your team deliver an outstanding experience to our customers every day.
What you will be doing as a Home Delivery Supervisor
- Support the compliance of the Home Delivery fleet, ensuring all legal and operational requirements are met.
- Maintain accurate vehicle, driver and transport records.
- Ensure vehicles are serviced, maintained and legally compliant.
- Oversee warehouse and distribution centre standards, ensuring a clean, safe and organised environment.
- Help ensure all delivery colleagues consistently deliver a Premier Delivery Service.
- Communicate clearly and confidently with delivery and warehouse teams.
- Support health and safety compliance and safe working practices.
- Lead by example and contribute to a positive, high-performing team culture.
- Assist in achieving operational targets and service objectives.
What We Are Looking For
- Previous experience within transport, logistics, warehouse or delivery operations.
- Strong organisational and administrative skills.
- Good understanding of fleet compliance, health & safety and operational processes.
- Strong problem-solving skills and attention to detail.
- A reliable, proactive approach with a strong work ethic.
- Passion for customer service and delivering high standards.
- Flexible approach to working hours, including weekends on a rolling rota.
If you are passionate about leading teams, delivering operational excellence and creating outstanding customer experiences, we would love to hear from you.
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Home Delivery Supervisor in Maidenhead employer: Furniture Village Ltd
Furniture Village is an exceptional employer that fosters a vibrant and supportive work culture, where team members are encouraged to thrive and innovate. With competitive benefits including a generous pension scheme, health insurance, and opportunities for personal development, employees can enjoy a fulfilling career while being part of a family-run business that values its people. Located in Thurrock, this role offers the chance to lead a dynamic team in a high-energy environment, making a meaningful impact on customer experiences every day.
