At a Glance
- Tasks: Provide technical support and troubleshoot IT issues for colleagues.
- Company: Furness Building Society, a supportive and community-focused organisation.
- Benefits: Competitive pension plan with up to 10% employer contribution.
- Other info: Opportunity to grow in a friendly and collaborative work environment.
- Why this job: Join a dynamic team and enhance your IT skills while helping others.
- Qualifications: Experience in customer service and knowledge of Microsoft software and hardware.
The predicted salary is between 25000 - 32000 € per year.
Furness Building Society is seeking an IT support team member in Barrow-in-Furness. This role requires providing technical assistance to colleagues, troubleshooting hardware and software issues, and maintaining high customer service standards.
The successful candidate will have experience in a customer service role, preferably within IT, and a good understanding of Microsoft software and hardware.
The position offers a competitive pension plan with up to 10% employer contribution.
IT Service Desk Technician - On-Site Support employer: Furness Building Society
Furness Building Society is an excellent employer, offering a supportive work culture that values teamwork and professional development. Located in Barrow-in-Furness, employees benefit from a competitive pension plan with generous contributions, alongside opportunities for growth within the IT sector, making it a rewarding place to build a career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land IT Service Desk Technician - On-Site Support
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Furness Building Society on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare for potential technical assessments by brushing up on your troubleshooting techniques and Microsoft software knowledge. We want to see you shine during those practical tests!
✨Tip Number 3
Be ready to demonstrate your customer service chops! Think of examples from your past roles where you’ve gone above and beyond to help someone. We love hearing about real-life experiences that showcase your dedication.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate candidates who are eager to join our team.
We think you need these skills to ace IT Service Desk Technician - On-Site Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and IT support. We want to see how you've tackled hardware and software issues in the past, so don’t hold back on those examples!
Show Off Your Skills:When writing your application, emphasise your understanding of Microsoft software and hardware. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Keep It Professional:While we love a friendly tone, remember that this is a job application. Keep your language clear and professional, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Furness Building Society
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft software and hardware. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Customer Service is Key
Since this role involves providing support to colleagues, highlight your previous customer service experience. Prepare examples of how you've handled difficult situations or provided exceptional service, as this will demonstrate your ability to maintain high standards.
✨Research the Company
Familiarise yourself with Furness Building Society's values and mission. Understanding their culture will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Think of insightful questions to ask at the end of the interview. This could be about the team dynamics, the tools they use, or opportunities for professional development. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
