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- Tasks: Lead and inspire a team to deliver exceptional service and grow business opportunities.
- Company: Join a community-focused Society with a commitment to excellence.
- Benefits: Full-time role with competitive salary and opportunities for personal growth.
- Other info: Dynamic environment with a focus on accountability and member service excellence.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: GCSEs in Maths and English, strong communication skills, and a passion for leadership.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen within our Branch Network. The Society is looking to appoint a full time Direct Distribution Branch Manager at our Poulton Branch. We are looking for a self-driven leader that is passionate about developing, inspiring and leading people to deliver service excellence. In this role you will support the Society’s Direct Distribution Strategy in delivering Branch objectives through proactively generating leads for new business. As a Direct Distribution Branch Manager you will have excellent interpersonal skills and the ability to build strong external business relationships, within the community.
Responsibilities
- Effectively identify, assess and mitigate risks in line with the Society’s risk management framework and regulatory expectations.
- Seize opportunities to achieve and exceed your agreed objectives, playing your part in the Society’s Our 9 objectives and strategic plan.
- Ensure good member outcomes through the consistent application of the concepts of Consumer Duty.
- Follow the Society’s Complaints Procedure to deal with member complaints, providing summary resolutions and escalating where appropriate.
- Ensure that the Direct Distribution Branch Manager controls are carried out in line with the Control Manual and have overall responsibility for the Branch QA Checks.
- Develop external relationships, new partnerships and new business opportunities in your community to grow the society’s presence.
- Ensure all People HR records are up to date, including sickness, annual leave, and performance reviews.
- Develop the team to foster a culture of accountability, member service excellence and ongoing growth.
Qualifications
- Minimum of five GCSEs (or equivalent), including Maths and English at grade C/4 or above.
- Excellent communication and interpersonal skills.
- The ability to work independently, making informed decisions based on your experience and skills.
- Attention to detail and a ‘right first time’ approach.
- Sound knowledge of market opportunities and a clear focus on achieving growth objectives.
- A qualification in Leadership, Management or further education is desirable.
Direct Distribution Branch Manager employer: Furness Building Society
Contact Detail:
Furness Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Distribution Branch Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend local events, join community groups, or even hit up social media platforms. The more people you know, the better your chances of landing that Direct Distribution Branch Manager role.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share examples of how you've inspired and developed teams in the past. They want to see that you can lead and motivate others to achieve service excellence.
✨Tip Number 3
Be proactive in generating leads! Think about how you can bring new business opportunities to the table. Whether it's through partnerships or community engagement, show that you're ready to take the initiative and drive growth for the Society.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Make sure to highlight your interpersonal skills and your ability to build strong relationships in your application. It’s all about making that personal connection!
We think you need these skills to ace Direct Distribution Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Direct Distribution Branch Manager role. Highlight your leadership experience and any relevant achievements that align with our objectives. We want to see how you can inspire and develop a team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for service excellence and how you plan to build strong relationships within the community. Let us know why you're the perfect fit for our Poulton Branch.
Showcase Your Interpersonal Skills: In your application, don’t forget to showcase your excellent communication and interpersonal skills. We’re looking for someone who can connect with both the team and our members, so share examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Furness Building Society
✨Know the Society Inside Out
Before your interview, make sure you research the Society thoroughly. Understand their Direct Distribution Strategy and how it aligns with their objectives. This will not only show your enthusiasm but also help you articulate how you can contribute to their goals.
✨Showcase Your Leadership Skills
As a Direct Distribution Branch Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully developed and motivated others. Highlight your ability to foster a culture of accountability and service excellence.
✨Demonstrate Your Community Engagement
The role requires building strong external business relationships. Think of specific instances where you've created partnerships or generated leads in your community. Be ready to discuss how you can grow the Society’s presence locally.
✨Prepare for Risk Management Questions
Since identifying and mitigating risks is crucial, brush up on the Society’s risk management framework. Be prepared to discuss how you've handled risks in previous roles and how you would apply that knowledge to ensure good member outcomes.