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- Tasks: Create unforgettable guest experiences and drive sales with your energy and service mindset.
- Company: Join Funlab, a B Corp-certified leader in competitive socialising with over 50 venues worldwide.
- Benefits: Enjoy free activities, half-price food, mental health support, and exciting competitions with epic prizes.
- Why this job: Be part of a fun, inclusive culture where you can grow and make a positive impact.
- Qualifications: Bring your uniqueness, enthusiasm, and customer service experience; RSA and WWCC are a plus!
- Other info: We hire for attitude, so don’t self-reject—apply even if you don’t meet every qualification!
Welcome to Funlab – the world’s premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. That means we’re serious about using fun for good—creating epic experiences while making a positive impact on our people, our communities, and the planet.
With eight fun-inducing brands, 50+ venues across Australia, Aotearoa (New Zealand), and North America, and over 2,000 incredible Motherfunners, we’ve been crafting joy, banter, and unforgettable moments since 2001.
Every day at Funlab is different, and we love it that way. We’re all about creating a kind, safe, and inclusive workplace where you can be yourself, grow, and have a blast while doing it. No matter where you’ve been – or where your journey with Funlab takes you – the opportunity to learn, develop, and amplify your skills is always within reach.
Now, we’re on the lookout for Front of House Casuals to join the team at Strike Bowling & Holey Moley in Eastland, VIC—people who are passionate about service, driven by fun, and ready to create unforgettable experiences.
Why Work With Us?- Be part of an innovative and people-focused company
- Access to a development program and opportunity to work alongside and learn from industry leaders
- Earn an award-based hourly rate under the Amusement & Entertainment Award, plus enjoy awesome extras like monthly prize incentives and exciting competitions with epic prizes!
- Focus on wellbeing and mental health support; partnership with Headspace, EAP access, Inclusiveness initiatives, Pride, Women and Neurodiversity Employee network groups as well as access to gender affirmation leave
- Play on us! Enjoy free activities across ALL Funlab brands because work should come with perks!
- Treat yourself! Half-price food and beverages for yourself because the fun shouldn’t stop when your shift ends!
What you’ll do:
- Create and deliver unforgettable guest experiences with your energy and top-tier service mindset
- Drive sales on every shift – smash targets through upselling, product knowledge and proactive guest engagement
- Understand daily goals and challenges, working with your team to succeed
- Take pride in your venue, making sure it’s well-stocked and ready to impress at all times
- Own your space! Be trained in all areas and whether you’re behind the bar, at reception, or running a function, you bring your A game!
- Follow all safety and compliance procedures to keep guests and your teammates safe
- Take the opportunities to go above and beyond and anticipate our guests’ needs
What you’ve got:
- Uniqueness and a passion for fun
- Energy, enthusiasm, positivity - and bucketloads of it!
- Customer service, hospitality or retail experience and a love for building customer rapport
- A love of interacting with a diverse range of guests - teens, kids and adults
- Great availability, must be available on weekends and nights
- A valid RSA and WWCC or keenness to get them!
If you’re curious to explore, energetic about guests, and hard-working for our fun-loving communities, Funlab is the place for you – and you’re the Motherfunner for us!
Don’t self-reject! We know that women and people in underrepresented communities lean towards applying to roles where they tick all the ‘What You’ve Got’ items. At Funlab, we hire for attitude, not skills, so don’t rule yourself out just yet, you might be the Motherfunner we’re looking for!
Strike Bowling Eastland - Casuals employer: Funlab
Contact Detail:
Funlab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strike Bowling Eastland - Casuals
✨Tip Number 1
Show your personality! Funlab is all about creating a fun and inclusive environment, so let your unique character shine through during any interactions you have with the team. Whether it's in person or over the phone, being yourself can make a lasting impression.
✨Tip Number 2
Demonstrate your passion for customer service. Since the role involves creating unforgettable guest experiences, share specific examples of how you've gone above and beyond for customers in previous roles. This will show that you understand the importance of service in a fun environment.
✨Tip Number 3
Be proactive in your approach. Research Funlab and its brands to understand their values and what makes them unique. This knowledge will help you engage in meaningful conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Highlight your availability. Since the role requires working weekends and nights, make sure to clearly communicate your flexibility and willingness to work during these times. This can set you apart from other candidates who may not be as available.
We think you need these skills to ace Strike Bowling Eastland - Casuals
Some tips for your application 🫡
Show Your Personality: Funlab values uniqueness and a passion for fun. Make sure your application reflects your personality. Use a friendly tone and share experiences that highlight your enthusiasm and energy.
Highlight Relevant Experience: Even if you don't have direct experience in hospitality, showcase any customer service, retail, or related roles. Emphasise your ability to build rapport with diverse guests and your eagerness to learn.
Availability is Key: Clearly state your availability in your application. Mention your willingness to work weekends and nights, as this is crucial for the role. Be honest about when you can start and what days you can work.
Address the Questions: Prepare to answer specific questions in your application, such as your eligibility to work in Australia and whether you have a Responsible Service of Alcohol (RSA) certificate. If you don’t have one yet, express your willingness to obtain it.
How to prepare for a job interview at Funlab
✨Show Your Fun Side
Since Funlab is all about creating joy and unforgettable experiences, let your personality shine during the interview. Share stories that highlight your enthusiasm and passion for fun, whether it's through previous work experiences or personal anecdotes.
✨Demonstrate Customer Service Skills
Prepare to discuss your customer service experience in detail. Think of specific examples where you went above and beyond for a guest or resolved a challenging situation. This will show that you understand the importance of creating memorable experiences.
✨Be Ready to Discuss Availability
Make sure you’re clear about your availability, especially on weekends and nights, as this role requires flexibility. Be honest about when you can work, and if possible, express your eagerness to take on shifts during busy periods.
✨Ask Questions About the Culture
Show your interest in the company by asking questions about their culture and values. Inquire about team dynamics, training opportunities, and how they support employee wellbeing. This demonstrates that you’re not just looking for a job, but a place where you can grow and contribute.
