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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a beloved high street brand with 230 years of heritage.
- Benefits: Enjoy employee discounts, paid leave, and a supportive wellbeing programme.
- Why this job: Be part of a team that makes customers' journeys memorable and enjoyable.
- Qualifications: Passion for customer experience and strong communication skills.
- Other info: Inclusive workplace where you can be yourself and grow your career.
Overview
Sales Assistant – WHSmith
Contract Type Permanent
Working hours – 16 Hours – Monday – Sunday
WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers’ hearts for 230 years. But this doesn’t mean that we’re resting on our laurels – Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. want you, our customers and our colleagues to be proud they’re starting and sharing their journeys with us, whether it’s their first job, their first day at school, or their first birthday.
Responsibilities
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for are customers
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily
- Being part of a team supporting colleagues
What our stores would love to see
- A passion for customers having an exceptional experience in store
- Confident in communicating within the team
- Motivated to achieve fantastic results and standards
- Adaptable to meet company requirements and goals
Benefits
We know you’ll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Sales Assistant - London Road employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - London Road
✨Tip Number 1
Get to know WHSmith! Familiarise yourself with their products and services. When you walk into that interview, show off your knowledge about their history and what makes them special. It’ll impress them and show you’re genuinely interested!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or help someone find the perfect gift. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Dress the part! WHSmith values professionalism, so make sure you look smart and presentable for your interview. A neat appearance shows you care about the role and respect the company’s standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you ace the process. Let’s get you that Sales Assistant role!
We think you need these skills to ace Sales Assistant - London Road
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating exceptional experiences for our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Sales Assistant role. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Funky Pigeon
✨Know the Company Inside Out
Before your interview, take some time to research WHSmith's history, values, and what they stand for. Understanding their commitment to customer service and community will help you align your answers with their ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this is crucial for a Sales Assistant role.
✨Demonstrate Team Spirit
WHSmith values teamwork, so be ready to discuss how you’ve worked effectively in a team before. Share specific instances where you supported colleagues or contributed to a positive team environment.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of presentation in retail.
