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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a beloved high street staple with 230 years of heritage.
- Benefits: Enjoy employee discounts, paid leave, and a supportive wellbeing programme.
- Why this job: Be part of a team that celebrates milestones and creates memorable experiences.
- Qualifications: Passion for customer service and strong communication skills are essential.
- Other info: Flexible hours with weekend shifts; perfect for students seeking work-life balance.
Contract Type - Permanent
Working hours - 12 Hours per week Including weekends
WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers’ hearts for 230 years. But this doesn’t mean that we’re resting on our laurels – Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud they’re starting and sharing their journeys with us, whether it’s their first job, their first day at school, or their first birthday.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily
- Being part of a team supporting colleagues
What our Stores would love to see:
- A passion for customers having an exceptional experience in store
- Confident in communicating within the team
- Motivated to achieve fantastic results and standards
- Adaptable to meet company requirements and goals
How we reward our teams:
We know you’ll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's products and services. Understanding their range of books, gifts, and stationery will help you engage with customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations you have. Whether it's through networking or during the interview process, share specific examples of how you've gone above and beyond to ensure a great experience for customers.
✨Tip Number 3
Be prepared to discuss teamwork and adaptability. WHSmith values collaboration, so think of instances where you've successfully worked as part of a team or adapted to changing circumstances to meet goals.
✨Tip Number 4
Research WHSmith's company culture and values. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Sales Assistant. Pay attention to the key responsibilities and required skills, as this will help you tailor your application.
Craft a Tailored CV: Highlight relevant experience in customer service or retail in your CV. Use specific examples that demonstrate your ability to deliver exceptional customer service and work as part of a team.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer experiences. Mention why you want to work at WHSmith and how your values align with theirs, particularly regarding inclusivity and teamwork.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you’ve successfully worked in a team before. Highlight any specific instances where you supported colleagues or contributed to a positive team environment.
✨Prepare for Stock Management Questions
As a Sales Assistant, you'll be involved in stock replenishment and maintaining store standards. Be ready to talk about your organisational skills and how you ensure that displays are tidy and inviting for customers.
✨Adaptability is Key
WHSmith looks for candidates who can adapt to changing situations. Think of examples where you had to adjust your approach to meet company goals or customer needs, and be ready to share these during the interview.
