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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a beloved high street staple with 230 years of heritage.
- Benefits: Enjoy employee discounts, paid leave, and a supportive wellbeing programme.
- Why this job: Be part of a team that celebrates milestones and creates memorable experiences.
- Qualifications: Passion for customer service and strong communication skills are essential.
- Other info: This is a temporary role with flexible 4-hour shifts.
WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers’ hearts for 230 years. Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud they’re starting and sharing their journeys with us, whether it’s their first job, their first day at school, or their first birthday.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily
- Being part of a team supporting colleagues
What our Stores would love to see:
- A passion for customers having an exceptional experience in store
- Confident in communicating within the team
- Motivated to achieve fantastic results and standards
- Adaptable to meet company requirements and goals
How we reward our teams:
We know you’ll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's product range and services. Understanding their offerings will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have before the interview. Whether it's in-store or online, being friendly and approachable can leave a lasting impression.
✨Tip Number 3
Prepare to discuss how you can contribute to maintaining high store standards. Think of examples from previous experiences where you've ensured cleanliness and organisation in a retail environment.
✨Tip Number 4
Be ready to demonstrate your teamwork abilities. WHSmith values collaboration, so think of instances where you've successfully worked as part of a team to achieve a common goal.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Sales Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job requirements. Emphasise any previous roles in retail or customer service, and include specific examples of how you've delivered exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work as part of a team. Mention why you want to work at WHSmith and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you have successfully worked within a team in the past. Highlight any specific instances where you supported colleagues or contributed to a team goal.
✨Be Ready to Discuss Adaptability
WHSmith looks for candidates who can adapt to changing situations. Think of examples where you had to adjust your approach or strategy in response to new challenges, and be ready to share these during your interview.
✨Prepare for Visual Merchandising Questions
As a Sales Assistant, you'll need to maintain high standards of display and merchandising. Familiarise yourself with basic principles of visual merchandising and be ready to discuss how you would keep the store inviting and organised.
