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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards during night shifts.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive wellbeing programme.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer service and teamwork; adaptable to meet goals.
- Other info: Flexible 3 on 3 off shift pattern with great career growth opportunities.
3 on 3 off shift pattern – 6pm til 6am. As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Nights - Sales Assistant 3 on 3 off Heathers Team employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights - Sales Assistant 3 on 3 off Heathers Team
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for providing exceptional service.
✨Tip Number 3
Be ready to showcase your teamwork abilities! WHSmith values collaboration, so be prepared to discuss how you've worked well with others in previous roles. Team spirit goes a long way in making a great impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WHSmith family. Good luck!
We think you need these skills to ace Nights - Sales Assistant 3 on 3 off Heathers Team
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing exceptional customer service. Share any experiences where you've gone the extra mile to make a customer's day better. We want to see that passion shine through!
Highlight Teamwork and Independence: As a Sales Assistant, you'll need to work both independently and as part of a team. Make sure to mention any relevant experiences that showcase your ability to collaborate with others while also being self-motivated. We value both skills equally!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for our team.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Funky Pigeon
✨Know Your Shift
Since this role involves a 3 on 3 off shift pattern from 6pm to 6am, make sure you’re prepared to discuss your availability and how you handle working night shifts. Highlight any previous experience in similar roles or environments.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where you made a positive impact on someone's shopping experience.
✨Team Player Vibes
This job requires both independent work and teamwork. Be ready to share instances where you’ve successfully collaborated with colleagues or taken the initiative on your own. Emphasise your adaptability and willingness to support your team.
✨Understand WHSmith's Values
Familiarise yourself with WHSmith’s mission and values, especially their focus on making every journey better. Reflect on how your personal values align with theirs and be prepared to discuss this during the interview.
