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- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, pension scheme, and paid annual leave.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
- Other info: Flexible hours with opportunities for personal growth in a supportive environment.
Contracted hours: 20hrs 20mins
Usual hours of work:
- Wed: 1800 til 2100
- Thur 1800 til 2100
- Sat 1300 til 2030
- Sun 1300 til 2030
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
- Please be aware due to the location of the store, the role will involve the moving of stock on cages/dollies to an external storage location
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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M&S Simply Food - Sales Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&S Simply Food - Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and M&S Simply Food. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine during the interview!
✨Tip Number 3
Be ready to showcase your teamwork! WHSmith loves a collaborative spirit, so be prepared to discuss how you've worked well with others in previous roles. Share stories that highlight your adaptability and motivation to achieve fantastic results together.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, it shows you're tech-savvy and ready to embrace the digital side of retail, which is a big plus for us!
We think you need these skills to ace M&S Simply Food - Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that spark!
Highlight Teamwork Skills: Being a Sales Assistant means working with others, so don’t forget to mention your teamwork skills. Talk about times when you’ve collaborated with colleagues to achieve great results. We’re all about supporting each other!
Keep It Neat and Tidy: Just like we keep our store looking fantastic, your application should be well-organised and easy to read. Use clear headings and bullet points to make it visually appealing. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Funky Pigeon
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of when you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role involves working as part of a team, so be prepared to discuss your experiences in teamwork. Think of specific instances where you supported colleagues or contributed to a group goal. Highlighting your adaptability will also show that you're a great fit for their dynamic environment.
✨Demonstrate Your Passion for Retail
Express your enthusiasm for the retail industry and why you want to work with WHSmith specifically. Mention any relevant experience you have, whether it's in merchandising or stock management, and how it aligns with their standards of display and customer experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you too.
