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- Tasks: Join us as a Sales Assistant & Barista, serving coffee and customers with flair!
- Company: WHSmith is a growing brand, making journeys better in airports, hospitals, and more.
- Benefits: Enjoy employee discounts, paid leave, and a supportive Employee Assistance Programme.
- Why this job: Be part of a vibrant team, delivering exceptional service in a fast-paced environment.
- Qualifications: Experience in coffee preparation and customer service is essential; passion is a must!
- Other info: Flexible shifts available, primarily Monday to Friday, 30 hours per week.
We are a Food to Go Marks and Spencer Cafe located in the heart of The Christie Hospital, seeking an experienced coffee barista or bar back to join our team!
The ideal candidate should be proficient in all aspects of coffee preparation, capable of making multiple drinks, serving customers, and engaging with them professionally. Cash handling and till operation experience are essential. We operate in a fast-paced environment and require someone who can keep up with the energy, demonstrating a passion for high standards and pride in their work.
If you lack hospitality or coffee experience, please refrain from applying for this role and look out for our other postings.
As a Sales Assistant, you will provide exceptional customer service and work independently or as part of a team to uphold our store standards. We want you, our customers, and colleagues to be proud to share their journey with us.
Key responsibilities of a Sales Assistant include:
- Delivering outstanding customer service to all shoppers.
- Replenishing stock and maintaining a tidy, inviting store environment.
- Ensuring high standards of display and visual merchandising to help customers find products easily.
- Supporting team members and working collaboratively.
Preferred qualities in our Stores:
- A passion for providing customers with an exceptional in-store experience.
- Effective communication skills within the team.
- Motivation to achieve excellent results and standards.
- Flexibility to adapt to company needs and goals.
Our rewards include:
In addition to salary, pension, paid leave, and employee discounts, we offer various deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventure, or tickets to the latest blockbuster. Our Employee Assistance Programme supports your wellbeing—physical, mental, or financial.
About us:
WHSmith has a rich heritage and is expanding, particularly in airports, hospitals, rail stations, and motorway services. Our goal is to make our products accessible during all of life\’s journeys. Our InMotion brand continues to grow, offering the latest tech and excellent customer experiences. We have partnerships with M&S and Costa Coffee, broadening our offerings across the UK. Our mission remains: to make every journey better!
WHSmith is an inclusive employer, welcoming colleagues to be themselves.
This role is a 30-hour contract over 5 days, primarily working shifts from 1400-2000 or 1430-2030, Monday to Friday. Flexibility is expected to support the team as needed.
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Main - Sales Assistant & Barista employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Main - Sales Assistant & Barista
✨Tip Number 1
Familiarise yourself with the coffee menu and preparation techniques. Knowing the different types of coffee drinks and how to make them will show your passion and expertise during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Being able to demonstrate your ability to connect with customers will be crucial in a fast-paced environment like this.
✨Tip Number 3
Research WHSmith and their partnerships, especially with M&S and Costa Coffee. Understanding their brand values and mission will help you align your answers with what they are looking for in a candidate.
✨Tip Number 4
Be prepared to discuss your experience with cash handling and till operations. Highlighting specific examples of your past roles where you managed transactions will give you an edge over other candidates.
We think you need these skills to ace Main - Sales Assistant & Barista
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coffee preparation and customer service. Use specific examples to demonstrate your skills in cash handling and working in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service. Mention any previous roles that required effective communication and teamwork, as these are key qualities the company is looking for.
Highlight Relevant Skills: In your application, emphasise your ability to work independently and as part of a team. Include any experience you have with visual merchandising and maintaining store standards, as these are important aspects of the role.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention why you want to work at WHSmith and how you align with their mission to make every journey better.
How to prepare for a job interview at Funky Pigeon
✨Show Your Coffee Passion
Make sure to express your enthusiasm for coffee and the art of making it. Share any relevant experiences you have, whether it's crafting the perfect espresso or experimenting with different brewing methods.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to engage with customers, handle complaints, and create a welcoming atmosphere.
✨Highlight Teamwork Experience
Since this role involves working collaboratively, be ready to discuss your experience in team settings. Share specific instances where you supported colleagues or contributed to a team goal.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle pressure and fast-paced environments. Think of examples where you've successfully managed multiple tasks or worked efficiently during busy periods.
