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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: WHSmith is a growing brand with a rich heritage, serving customers on their journeys.
- Benefits: Enjoy employee discounts, paid leave, and wellness support for your wellbeing.
- Why this job: Join a vibrant team and make a real impact on customer experiences.
- Qualifications: Passion for customer service and strong communication skills are essential.
- Other info: WHSmith values inclusivity and encourages everyone to be themselves.
The predicted salary is between 18000 - 30000 £ per year.
Overview
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\\\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Main - Sales Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Main - Sales Assistant
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with what WHSmith values.
✨Tip Number 2
Familiarise yourself with WHSmith's product range and recent initiatives, especially in their InMotion brand. This knowledge will demonstrate your genuine interest in the company and its mission during discussions.
✨Tip Number 3
Highlight your teamwork skills by discussing past experiences where you successfully collaborated with colleagues. WHSmith values a supportive team environment, so showing that you can work well with others is key.
✨Tip Number 4
Be prepared to discuss how you adapt to changing situations. WHSmith operates in dynamic environments like airports and hospitals, so sharing examples of your adaptability will make you stand out.
We think you need these skills to ace Main - Sales Assistant
Some tips for your application 🫡
Highlight Customer Service Skills: In your application, emphasise your experience in providing exceptional customer service. Use specific examples that demonstrate your ability to engage with customers and enhance their shopping experience.
Show Teamwork and Adaptability: Mention any previous roles where you worked as part of a team. Highlight your adaptability and how you can support colleagues to achieve common goals, which is crucial for the Sales Assistant position.
Demonstrate Passion for Retail: Express your enthusiasm for the retail environment and your motivation to meet high standards. Share any relevant experiences that showcase your commitment to maintaining store presentation and visual merchandising.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Sales Assistant role at WHSmith. Include keywords from the job description and align your skills and experiences with what they are looking for.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Team Spirit
Since being part of a team is crucial for this role, be prepared to discuss how you have successfully collaborated with colleagues in the past. Highlight any specific instances where teamwork led to achieving great results.
✨Prepare for Stock Management Questions
Expect questions about stock replenishment and maintaining store standards. Be ready to talk about your organisational skills and how you ensure that the shopping environment is tidy and inviting for customers.
✨Adaptability is Key
WHSmith looks for candidates who can adapt to changing requirements. Think of examples where you had to adjust quickly to new situations or challenges, and be ready to share these during your interview.
