At a Glance
- Tasks: As a Sales Assistant, you'll deliver top-notch customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage, serving customers on their journeys.
- Benefits: Enjoy employee discounts, paid leave, a pension scheme, and wellness support.
- Why this job: Be part of a dynamic team, make customers smile, and grow in a supportive environment.
- Qualifications: A passion for customer service and the ability to work well in a team are essential.
- Other info: Flexible hours and opportunities for growth in a diverse workplace.
Job details: 25 hour contract, Mon-Fri 5 set working days. 5:45am – 11:00am. Must be flexible to support sickness/holidays.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Main - Sales Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Main - Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service philosophy. Understanding their commitment to exceptional customer experiences will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your flexibility and adaptability in previous roles. Since the job requires support during sickness and holidays, be ready to discuss examples where you've successfully adapted to changing circumstances.
✨Tip Number 3
Prepare to demonstrate your teamwork skills. Think of specific instances where you've collaborated effectively with colleagues to achieve a common goal, as this is crucial for the Sales Assistant role.
✨Tip Number 4
Research current trends in retail and customer service. Being knowledgeable about what makes a great shopping experience can set you apart and show your genuine interest in the role.
We think you need these skills to ace Main - Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Use specific examples that demonstrate your ability to deliver exceptional service and maintain high store standards.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for providing excellent customer experiences. Mention your adaptability and motivation to achieve results, as these qualities are highly valued by WHSmith.
Showcase Your Communication Skills: In your application, emphasise your confidence in communicating with both customers and team members. This is crucial for a Sales Assistant role, so provide examples of how you've successfully worked in a team or assisted customers in the past.
Highlight Flexibility: Since the role requires flexibility to cover sickness and holidays, mention any previous experience where you adapted to changing schedules or took on additional responsibilities. This will show your willingness to support the team.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values in their Sales Assistants.
✨Demonstrate Team Spirit
Since teamwork is crucial for this role, be prepared to discuss how you have successfully collaborated with colleagues in previous jobs. Highlight any instances where you supported your team during busy periods or helped a colleague achieve their goals.
✨Be Ready to Discuss Flexibility
Given the need for flexibility in supporting sickness and holidays, be ready to talk about your availability and willingness to adapt to changing schedules. This shows that you are committed to being a reliable team member.
✨Prepare for Visual Merchandising Questions
As visual merchandising is a key part of the role, think about how you can contribute to maintaining high display standards. Be ready to share any relevant experience or ideas you have for creating inviting shopping environments.